Inside Sales

Consolidated Pipe & Supply Co., Inc; Brighton (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) matching contributions

Flexible spending coverage

Vacation based on length of service

Job summary

A leading supply company located in Brighton, Colorado, is looking for an Inside Sales Representative to support the team by developing accounts and generating sales quotes. Responsibilities include responding to customer inquiries, making sales calls, and ensuring documentation of all transactions. The ideal candidate will possess strong customer service and technical knowledge of products. The company offers competitive health benefits, insurance options, and a 401(k) retirement plan with matching contributions.

Qualifications

• Experience in sales or customer service is preferred.
• Ability to communicate effectively with customers and understand their needs.
• Familiarity with sales software is a plus.

Responsibilities

• Respond to customer inquiries and provide sales quotes.
• Make cold and warm calls to develop accounts.
• Record and document all customer transactions.
• Use computer systems to retrieve customer and stock information and update orders.
• Follow up on inquiries by checking order status and coordinating deliveries with purchasing/expediter.
• Prepare RFQs for out-of-stock items and return quotations to customers.
• Quote prices, terms, and delivery dates based on product knowledge and forecasts.
• Obtain quotes from approved vendors to meet quality and delivery requirements.
• Document all transactions from RFQ to vendor quotes and customer orders.
• Identify new marketing opportunities via mailings, research, cold calling, and leads.
• Target sales by collaborating with outside reps and reviewing inactive accounts.

Skills

Customer service

Sales prospecting

Technical knowledge

Computer skills

Relationship building

Tools

CRM software

MS Excel

Job description

Summary

This position will support the team by aggressively prospecting and developing accounts, generating sales quotes, and handling customer inquiries. In addition to these duties, the Inside Sales Representative will make cold and warm calls for new market initiatives while becoming technically knowledgeable about the company’s products and vendors.

Essential Functions / Duties

• Responds to customers’ needs, consistent with quality, culture, and business practices.
• Receive telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributors.
• Achieve and maintain rapport with customers and work to give them the best possible service.
• Use a computer to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensure that correct codes are used for retrieving and inputting information.
• Follow up on inquiries by checking the order status on the computer for delivery information. Work closely with purchasing/expeditor regarding deliveries of scheduled shipments.
• Make price quotations immediately by phone on stock items. Prepare forms, requests for quote (RFQ) on items not in stock and return quotations to customers ensuring their requirements are met.
• Quote prices, terms, and delivery dates based on product knowledge/company forecasts and inventory.
• Obtain quotes from Approved Vendors (distributors and manufacturers) in order to meet customers' quality and delivery requirements
• Ensure documentation of all transactions (Customer RFQ, RFQ to vendor, customer quote, customer Purchase Order, change orders)
• Identify and develop new and existing marketing opportunities through mailings, research, cold calling, and trade show leads.
• Target sales by working with the outside representative, excess inventory reports, and inactive/lower activity accounts.

Benefits

Health Benefits

Consolidated Pipe & Supply offers medical, dental, vision and flexible spending coverage for you and your family.

Insurance

Get Basic Term Life to Accidental Death, and Long-Term Disability coverage. We also offer voluntary benefits Accident, Cancer, Critical Illness, Life and Short Term Disability insurance through Allstate. You have options that will best fit your needs.

*Date of eligibility based on your length of service.

Retirement Planning

We offer a 401(k) plan to eligible employees after their first 30 days of employment. CPS offers matching contributions.

Vacation

We strive for a balanced life with both our business and home life. As a part of our plan, we offer vacation based on your length of service.

We offer competitive benefit plans for our employees.