Inside Mortgage Loan Officer

Truwest Inc.; Tempe (AZ); On-site; USD 42,705 - 52,348; Full time

Benefits offered by this job

Medical Insurance

401(k) with match

PTO & federal holidays

Retirement plan education

Job summary

Truwest Inc. seeks an experienced Mortgage Originator to assist members with mortgage and home equity needs, follow up on inquiries, process digital leads, and ensure proper documentation and timely execution of loan documents.

NLMS registration or eligibility for NMLS registration required. Competitive pay and benefits provided. The role requires collaboration with members and cross-functional teams to close loans efficiently.

Qualifications

• 3–5 years of mortgage industry experience required.
• Knowledge of FNMA, FHA, VA and other loan programs.
• Strong organizational and time-management skills.
• Excellent communication and customer service.

Responsibilities

• Manage and convert leads from various sources.
• Originate mortgage loans that conform to FNMA, FHA, VA and portfolio guidelines.
• Understand Home Equity and Non-Conforming guidelines.
• Maintain high accuracy and meet deadlines.
• Take complete applications and manage the loan process to closing.
• Educate borrowers on the mortgage process.
• Follow compliance policies (Bank Secrecy Act, security and confidentiality).
• Perform additional duties as assigned.

Skills

Mortgage industry experience

FNMA/FHA/VA knowledge

Communication skills

Organizational skills

Mortgage origination software

Word & Excel skills

Education

High school diploma or GED

Associate degree preferred

Job description

We are seeking an experienced Mortgage Originator to assist members with mortgage and home equity needs. The role involves following up on member inquiries, processing digital leads, and ensuring proper documentation and timely execution of loan documents.

Pay Range

Competitive hourly rate of $31.14–$38.06, depending on experience, with bonus opportunities.

Benefits

• First day medical, dental, vision insurance
• 401(k) with company match
• Paid time off and all federal holidays
• Retirement plan assistance and financial education

Summary of Responsibilities

Responsible for following up on member inquiries, processing digital leads, and ensuring proper documentation and timely execution of loan documents.

NLMS registration or eligibility for NMLS registration required.

Qualifications

• High school diploma or GED required; Associate Degree preferred.
• Minimum 3–5 years of experience in the mortgage industry.
• Thorough knowledge of FNMA, FHA, VA, and other loan programs.
• Strong organizational and time‑management skills.
• Excellent communication and customer service skills.
• Proficiency with mortgage origination software, Microsoft Word and Excel.

Essential Duties and Responsibilities

• Manage and convert leads from various sources.
• Originate mortgage loans that conform to FNMA, FHA, VA and portfolio guidelines.
• Understand Home Equity and Non‑Conforming guidelines.
• Maintain high accuracy and meet deadlines.
• Take complete applications and manage the loan process to closing.
• Educate borrowers on the mortgage process.
• Follow compliance policies (Bank Secrecy Act, security and confidentiality).
• Perform additional duties as assigned.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.