Inside Customer Service Representative

Hirsch Pipe & Supply Co.; California, Northern (MO, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Profit sharing

401K + employer match

Flexible Spending Account

Long Term Disability

Employer paid life insurance

Employee purchase program

Vacation/Sick/Holiday pay

Job summary

Hirsch Pipe & Supply Co. in Southern California is seeking an Inside Customer Service Representative to manage large, complex customer accounts from start to finish.

You will interact with customers by phone and email, supporting their needs from the initial bid through project completion while building long-term relationships. As a member of the Business Development Team, you will gain industry and sales experience in a collaborative environment and develop skills to become a future sales

Qualifications

• Courteous, professional and friendly demeanor.
• Desire to provide exceptional customer service and build business relationships.
• Plumbing knowledge.
• Desire to advance within the company.
• On the job training provided.
• Pass pre-employment drug screen and background check.

Responsibilities

• Manage large, complex customer accounts from start to finish.
• Interact with customers by phone and email to support needs from initial bid through project completion.
• Build strong, long-term relationships with customers.
• Work as part of the Business Development Team to gain industry and sales experience.

Skills

Courteous

Professional

Friendly

Customer service

Plumbing knowledge

Desire to advance

Job description

Description

Job Summary

Be part of an exciting inside sales division with strong opportunities for growth and advancement!

As an Inside Customer Service Representative, you'll play a key role in managing large, complex customer accounts from start to finish. You'll work directly with customers by phone and email, supporting their needs from the initial bid through project completion while building strong, long-term relationships.

As a member of the Business Development Team, you'll gain valuable industry and sales experience, work in a collaborative team environment, and develop the skills needed to become a future sales leader in the industry.

If you're customer-focused, organized, and looking to build a long-term career with room to grow, this is an opportunity to make an impact from day one!

Company Overview

About Hirsch Pipe & Supply

For over 90 years, Hirsch has been the trusted partner of plumbing and HVAC professionals across Southern California, helping contractors get more jobs done in a day by keeping their crews productive with the right products, competitive pricing, and a team that truly values your time. We operate 30 convenient locations throughout LA, Orange County, San Diego, Riverside, and the Inland Empire- ensuring contractors are never more than 20 minutes away from fast, friendly service.

Our culture is built on genuine relationships and a strong sense of family. Our workplace is a dynamic, fast-paced environment centered on our employees and customers, and the Hirsch team is made up of focused individuals who work hard, treat each other with respect, and understand the importance of family and fun. We have been recognized nationally and regionally as a Top Workplace. Our Hirsch Values guide everything we do and are an important part of how we work together, serve our customers, and support our communities. In short, Hirsch is your chance for a great future!

Requirements

Job Requirements

• Courteous, professional and friendly
• Desire to provide exceptional customer service and build business relationships
• Plumbing knowledge
• Desire to advance within the company
• On the job training provided
• Pass pre-employment drug screen and background check

Benefits

Hirsch offers competitive salaries, ongoing training opportunities and a comprehensive benefits package

Employee

• Medical, dental and vision insurance
• Profit sharing
• 401K + employer match
• Flexible Spending Account
• Long Term Disability
• Employer paid life insurance
• Employee purchase program
• Vacation/Sick/Holiday pay