INSIDE COUNTER SALES-TIRES AND SERVICE

Performance Tire and Service; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Employee discounts

Job summary

Performance Tire and Service in Memphis, TN is seeking an Inside Counter Sales representative to be the first contact for customers seeking tire and service solutions, delivering friendly, knowledgeable help in a fast-paced shop setting.

You will process sales, upsell services, maintain inventory, and collaborate with technicians to ensure customer satisfaction. This role offers hands-on tire expertise, growth with a locally respected business, and a rewarding team environment.

Qualifications

• High school diploma or equivalent; relevant experience preferred.
• Strong customer service and communication skills.
• Basic knowledge of tires and automotive services.
• Ability to work in a fast-paced environment with attention to detail.
• Proficiency in using point-of-sale systems and computers.
• Positive attitude and a team-oriented mindset.
• Willingness to learn and adapt to new products and services.

Responsibilities

• Assist customers with tire selection and service recommendations.
• Manage sales transactions and process payments accurately.
• Maintain inventory levels and assist in stock management.
• Provide technical support and answer customer inquiries effectively.
• Collaborate with service technicians to ensure customer satisfaction.
• Utilize point-of-sale systems to track sales and customer data.
• Promote special offers and upsell additional services.
• Ensure the sales area is clean, organized, and welcoming.

Skills

Customer service

Communication

POS systems

Inventory management

Team player

Adaptability

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off

About the Role:

Join our dynamic team at Performance Tire and Service as an Inside Counter Sales representative! In this role, you will be the first point of contact for customers seeking tire and service solutions, providing exceptional service and expertise in a fast-paced environment.

Responsibilities:

• Assist customers with tire selection and service recommendations.
• Manage sales transactions and process payments accurately.
• Maintain inventory levels and assist in stock management.
• Provide technical support and answer customer inquiries effectively.
• Collaborate with service technicians to ensure customer satisfaction.
• Utilize point-of-sale systems to track sales and customer data.
• Promote special offers and upsell additional services.
• Ensure the sales area is clean, organized, and welcoming.

Requirements:

• High school diploma or equivalent; relevant experience preferred.
• Strong customer service and communication skills.
• Basic knowledge of tires and automotive services.
• Ability to work in a fast-paced environment with attention to detail.
• Proficiency in using point-of-sale systems and computers.
• Positive attitude and a team-oriented mindset.
• Willingness to learn and adapt to new products and services.
• Previous sales experience in the automotive industry is a plus.

About Us:

Performance Tire and Service has been serving the Memphis, TN area for over 40 years, earning a reputation for quality and reliability. Our customers love us for our knowledgeable staff and commitment to exceptional service, while our employees appreciate our supportive work environment and opportunities for growth.