Inside Commercial Sales Representative

Auer Steel & Heating Supply Company Inc.; Milwaukee (WI); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Flexible schedules

Paid time off

Wellness incentives

401(k) retirement plan

Job summary

Auer Steel & Heating Supply Company in Milwaukee, WI is seeking an Inside Commercial Sales Representative to serve as the main contact for commercial customers, finalize sales, and resolve issues. You will collaborate with a team to enhance service, complete sales, and exceed expectations, while handling plans, estimates, and submittals.

Strong communication, attention to detail, and HVAC knowledge are key.

Qualifications

• 2-year Associate degree in HVAC field or the equivalent work experience in HVAC including sales, distribution, manufacturing, or installation.
• Bachelor's degree in a technical field may be considered as an alternative.
• Ability to read blueprints and understand written specifications.
• Customer service experience and strong communication with customers and co-workers.
• Proficiency in Microsoft Office and ERP experience preferred.

Responsibilities

• Serve as the main contact for commercial customers and finalize sales.
• Resolve customer issues and provide ongoing services to current customers.
• Collaborate with team to enhance customer service and exceed expectations.
• Obtain plans and specifications for projects to be estimated.
• Take off equipment and controls from project drawings; clarify specs with engineers.
• Create and send submittals for engineer approval; manage orders within timeframes.

Skills

Customer service experience

Communication skills

Analytical thinking

Problem solving

Time management

Attention to detail

Teamwork

Ethical conduct

Education

Associate degree in HVAC

Bachelor’s degree in technical field

Tools

Microsoft Office

Epicor Prophet 21 ERP

Job description

We are currently hiring an Inside Commercial Sales Representative to work in our Milwaukee, WI location. This position is best suited for an organized, responsible, and detail-oriented individual who is looking for a career within a well-established company.

WHAT DOES THIS POSITION DO?

As an Inside Commercial Sales Representative, you will serve as the main point of contact for commercial customers, which includes finalizing sales, resolving customer issues, and providing ongoing services to current customers. In this role, you will collaborate with a team of like-minded representatives to enhance the customer service function, complete sales, and exceed customer expectations.

Essential Functions

• Obtain plans and specifications for projects to be estimated
• "Take off" commercial equipment and controls from project plan drawings and specifications
• Clarify specifications with the specifying engineer, when necessary
• Collaborate with the controls department, when necessary
• Identify solutions that we sell that meet the project requirements and propose them in a quote
• Communicate our proposals with customers by a deadline
• Create and send submittals for engineer's approval
• Manage orders within construction timeframes
• Keep organized quotation files (digital and/or physical)
• Handle incoming calls from customers
• Participate in commercial sales meetings
• Give support to outside sales staff and others as required
• Other duties as assigned

WHAT IS REQUIRED?

• 2-year Associate degree in HVAC field or the equivalent work experience in an HVAC related field including sales, distribution, manufacturing, or installation of HVAC equipment highly preferred
• Alternate requirement of 4-year bachelors degree in a technical field may be considered
• Able to read and understand blueprints and comprehend written specifications preferred
• Customer service experience
• Good communication techniques with customers & co-workers
• Strong analytical and problem-solving skills
• Great time management skills
• Great attention to detail
• Ability to work well with others within a team environment
• Honesty and good ethical practices
• Proficiency in Microsoft Office and other commonly used software.
• Previous experience with ERP software Epicor Prophet 21, is advantageous but not required.

WHY JOIN AUER STEEL?

• Competitive Pay Based on Experience
• Comprehensive Benefits Package for Full-time Employees
• Flexible Work Schedules - Summer Flex Hours, First Shift, No Weekends
• Paid Time Off - Sick, Vacation, Personal, Jury Duty & Holidays
• Wellness Challenges, Incentives, and Coaching
• Retirement Plan Options w/a Company Match
• AND SO MUCH MORE!

At Auer Steel, our people are truly the company's biggest asset. As an organization, we strive to live out our original mission statement - "Auer aim is to give you products so good, with service so dependable, at prices so reasonable, with a spirit so friendly, you will desire to have us serve you."

This is your opportunity to join Auer team! Auer Steel & Heating Supply Co. is a wholesale distributor of HVAC equipment and supplies. Known for our customer service and quality products, Auer Steel has been operating since 1940.

Auer Steel & Heating Supply Company

is an Equal Opportunity Employer dedicated to promoting a culturally diverse workforce.