Inside Account Representative

GFL Industries; North Little Rock (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

15 days PTO

Medical plan options including HSA & D

401(k) with employer match

Paid holidays

Employee Assistance Program with free

Job summary

GFL Industries is seeking an Inside Sales Representative to handle inbound and outbound calls and follow-up to grow profitability within the Commercial and Industrial lines. You will manage a book of business, respond to inquiries, and work with the team to convert opportunities into sales.

The role requires strong lead generation, effective communication, and the ability to meet growth quotas while adhering to company standards and safety policies.

Qualifications

• High School diploma or GED required.
• 1+ year of sales or customer service experience.
• Proficiency with Microsoft Office.

Responsibilities

• Acquire new revenue growth by generating outbound calls within existing service areas to new B2B prospects for permanent commercial and industrial customers.
• Respond to inbound calls to close a high percentage of business and drive price and term; escalate to the appropriate sales rep if unable to close.
• Complete all required paperwork and other miscellaneous reports.
• Develop and maintain a thorough knowledge of the company's services, lines of business, pricing structures, and offers additional services as appropriate to existing customers.
• Utilize prospecting and retention databases while scheduling and documenting all activities.
• Manage existing customer database.
• Daily phone blocking to achieve required activity standards.
• Responsible for achieving and/or exceeding monthly growth quota.
• Performs other job-related duties as assigned.

Skills

Lead generation

Closing skills

Communication

Teamwork

Education

High School diploma or GED

Tools

Microsoft Office

Job description

The Inside Sales Representative is responsible for inbound and outbound calls and follow-up to ensure targeted profitable growth in support of the Commercial and Industrial lines of business. This involves engaging in all new development activities of an assigned book of business.At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!

Benefits

• 15 days of paid time off.
• 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.
• 401(k) with an employer match.
• Paid holidays.
• Employee Assistance Program with free counseling services.

Key Responsibilities

• Acquire new revenue growth by generating outbound calls within existing services areas to new B2B prospects for permanent commercial and industrial customers
• Effectively respond to inbound calls to close high percentage of business and drive price and term. Contact the appropriate sales representative to flip the opportunity if unable to close on permanent business
• Complete all required paperwork and other miscellaneous reports
• Develop and maintain a thorough knowledge of the company's available services, lines of business, pricing structures, and offers additional services as appropriate to existing customers
• Utilize prospecting and retention customer database while scheduling and documenting all activities.
• Managing existing customer database
• Daily phone blocking to achieve required activity standards
• Responsible for achieving and/or exceeding monthly growth quota
• Performs other job-related duties as assigned

Qualifications

• High School diploma or GED.
• One (1) or more years of sales and/or customer service experience
• Microsoft Office experience

Knowledge, Skills & Abilities

• Ability to generate and manage leads, opportunities and contract negotiations
• Effective influential, selling, and closing skills
• Ability to communicate effectively with internal and external customers
• Strong work ethic, demonstrating integrity, trust, and maintain confidentiality
• Ability to be a self-starter capable of working effectively in a team environment or as an individual contributor
• Excellent analytical, attention to detail, and problem-solving skills
• Ability to read, write, and comprehend reports and associated documents
• Ability to understand and follow oral and written instructions
• Ability to prioritize workload and meet time sensitive deadlines
• Business acumen and ability to work effectively across various teams and levels
• Flexibility to accept and adapt to change as well as the commitment to seek continuous improvement
• Demonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Ability to exert muscle force to lift, push, pull or carry objects
• Ability to coordinate two or more limbs (for example: two arms, two legs, or one leg and one arm) while sitting or standing
• Ability to make simple and repeated movements of the fingers, hands, and wrists
• Knowledge of proper lifting techniques
• Ability to follow all company safety policies and procedures

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.