Inside Account Manager

Core & Main; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Core & Main is seeking a sales professional to increase revenue within a defined territory by building strong relationships with potential and existing customers. You will pursue sales quotas and contribute to gross margin objectives.

Responsibilities include developing sales plans, visiting customers, answering product and terms questions, and mentoring junior staff as needed. Expect field activity and occasional branch support as part of the role.

Qualifications

• BS/BA in related discipline; 2-5 years of related field experience preferred.
• Experience selling in inside/outside sales is a plus.
• Knowledge of waterworks products is a plus.

Responsibilities

• Develops and implements sales plans to expand business in the assigned territory.
• Conducts calls and on-site customer visits to solicit orders.
• Answers questions about products, prices, durability, and credit terms; prepares estimates and bids.
• Develops and sustains sales relationships with key decision makers and influencers.
• Interacts with customers, vendors, and associates to resolve customer-related and service issues.
• Shares market and competitor intelligence within the company.
• Assists in training or mentoring associates; may train junior staff.
• Performs branch customer service duties on an as-needed basis.

Skills

Sales

Account management

Customer relationship

Negotiation

Communication

Education

BS/BA in related discipline

Tools

CRM software

MS Office

Job description

Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure with local service, nationwide. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main's 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure. Visit coreandmain.com to learn more.

Job Summary

Responsible for increasing sales within a specified territory through the development of relationships with potential customers and strengthening relationships with existing customers. Responsible for attaining established sales quotas and part margin objectives.

Major Tasks, Responsibilities and Key Accountabilities

• Develops and implements sales plans to expand business in the assigned territory. Owns and drives sales for a specific book of accounts.
• Conducts calls and on-site customer visits with new and existing customers to solicit orders.
• Answers questions about products, prices, durability, and credit terms. Prepares estimates and bids to meet specific needs of customers. Maintains a high level of product knowledge.
• Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization.
• Interacts with customers, vendors, and associates to resolve customer-related and service-related issues.
• Shares market and competitor intelligence with all applicable channels within the company.
• Assists in training or mentoring of associates. Assigns or delegates responsibilities as needed.
• Performs branch customer service duties on an as needed basis.

Nature and Scope

• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
• Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process.
• May provide general guidance/direction to or train junior level support personnel or professional personnel.

Work Environment

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Typically requires overnight travel less than 10% of the time.

Minimum Qualifications

• Must be a minimum of 18 years of age or older
• Must pass pre-employment assessment(s) if applicable

Education and Experience

• Typically requires BS/BA in related discipline. Generally 2-5 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field. Certification is required in some areas.

Preferred Qualifications

• 5-7 years of experience selling in an inside or outside sales environment.
• Demonstrated telesales experience.
• Knowledge of Core & Main product line and core customers.
• Knowledge of customer business needs.
• Bachelor's degree preferred.
• Extensive waterworks product knowledge and experience.
• Good time management skills.
• Ability to work independently and as part of a team.

Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person's merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

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