What you will do
- Conduct regular training sessions to equip new and existing users with a thorough understanding of InRiver PIM, including core concepts and essential tasks.
- Create and maintain training materials, such as step-by-step guides, video tutorials, and FAQs, tailored for various business functions.
- Provide hands-on support during onboarding, helping users confidently manage tasks like product text updates, badge management (e.g., bestsellers, new), and assortment adjustments for events (e.g., Mother’s Day).
- Ensure accurate updates to translations and product images within the InRiver system, coaching users on how to make these updates independently.
- Troubleshoot and resolve user issues related to InRiver PIM, working closely with internal PIM experts when needed.
- Track and document common challenges and training needs to continuously improve the onboarding and training program.
Must haves
- Minimum of 3 years experience in data management and 5 years in PIM tools, with strong foundational knowledge of PIM principles.
- Proficiency in InRiver PIM, with hands-on experience managing product data updates.
- Advanced Excel skills.
- Excellent interpersonal and communication skills, with a proven ability to build strong relationships with brands and key stakeholders.
- Strong presentation and documentation skills: proficiency in creating PowerPoint presentations and other training materials; skilled in delivering presentations to large groups, both in person and virtually; capable of translating technical capabilities into clear, compelling business benefits.
- Fluent in written and spoken English.
Nice to haves
- Experience working with marketplaces and e-retailers is a plus.
The benefits of joining us
- Remote work & local connection: Work where you feel most productive and connect with your team through periodic meet-ups to strengthen your network and collaborate with other top experts.
- Legal presence in India: We ensure full local compliance with a structured, secure work environment tailored to Indian regulations.
- Competitive Compensation in INR: Fair compensation in INR with dedicated budgets for your personal growth, education, and wellness.
- Innovative Projects: Leverage the latest technology and create cutting-edge solutions for world-recognized clients and emerging startups.
Your application doesn't end here!
To proceed, check your email and complete your registration on our Applicant Site. Incomplete registration will result in termination of your process.
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