Enable job alerts via email!
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Join a forward-thinking company as an Inpatient Pharmacy Technician, where you'll play a vital role in transforming pharmacy services. This exciting position involves assisting pharmacists with daily operations, ensuring seamless communication with clients, and optimizing workflow. You'll be part of a team dedicated to enhancing patient care through technology-enabled solutions, all while enjoying a comprehensive benefits package. If you're passionate about pharmacy and eager to make a difference, this opportunity is perfect for you!
Inpatient Pharmacy Technician (7 On/7 Off Rotation, Third Shift) page is loaded
CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.
Job Details:
The PipelineRx Pharmacy Technician, Telepharmacy Support Specialist (TSS), is a key role contributing to the establishment of PipelineRx as the premier provider of technology-enabled pharmacy services by ensuring all PipelineRx clients’ shifts are covered, by streamlining the flow of pharmacy orders, and by assisting pharmacists with daily telepharmacy operations.
Responsibilities
The Telepharmacy Support Specialist monitors all PipelineRx clients during hours of coverage to ensure all shifts are covered for their entirety. During this time, the main role of the Telepharmacy Support Specialist is assisting the pharmacists on duty with filling orders and triaging client phone calls in order to maximize productivity. Additionally, the Telepharmacy Support Specialist aids pharmacists with any clinical support and first level technical support during shift times.
Performance Objectives: Duties may include but are not limited to
-Clinical Support
Assist the pharmacist on duty with duty with clinical questions; locate specific policies.
Assist with managing the PipelineRx queue by posting orders to the appropriate pharmacist on duty.
Optimize pharmacy workflow by contacting clients on behalf on the on duty pharmacist to minimize time away from orders.
Initiate calls to client health care professionals to obtain demographic information for the pharmacists.
Initiate calls to client health care professionals to obtain clinical information for the pharmacists.
Monitor and triage phone calls from high volume call clients. Assist in answering phone calls during peak hours.
-Operation Support
Ensure the pharmacist on duty always has visibility to the assigned clients. Call client’s IT or PipelineRx IT for support on behalf of the pharmacist on duty for advanced technology issues to be resolved.
Help during down times by coordinating with IT director and communicating status to the pharmacist on duty.
Initiate Telepharmacy Support Specialist procedures to coordinate pharmacist coverage during emergencies such as: no-show, call off, sick call, power or internet outage, etc. as established by Telepharmacy Support Specialist Manager in conjunction with Senior Pharmacist.
Maintain accurate records of interactions and issues by providing a nightly report of activities during your shift to Telepharmacy Support Specialist manager.
-Communication
Help pharmacists communicate with clients when access to the client’s system is interrupted during the shift.
Maintain accurate records of interactions and issues by providing a nightly report of
activities during your shift to Telepharmacy Support Specialist manager.
Qualifications
Minimum, possession of a high school diploma; bachelor’s degree preferred
Current National Certification & State licenses, required
1+ years’ as an institutional pharmacy technician
Effective communications skills, both written and verbal
Demonstrated customer service skills
Strong IT and troubleshooting experience
Proficiency with office technology tools, to include MS Office 2000 or later (esp. Outlook, Excel, and Word), Google Drive, SharePoint, internet, and email
Work performed in a home office setting - high speed internet service is required through either cable or fiber service (satellite and/or dsl service not supported)
CarepathRx offers a comprehensive benefit package for full-time employees that includesmedical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits,401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire .
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
CarepathRx is transforming pharmacy care delivery for health systems and hospitals, delivering improved patient outcomes that drive clinical, quality and financial results. Through the industry’s most comprehensive, end-to-end hospital pharmacy care delivery model, CarepathRx is turning hospital pharmacy into an active care management strategy and revenue generator while providing support across the patient’s complete healthcare journey. The company takes an enterprise approach, providing a powerful combination of technology, market-leading clinical pharmacy services, and wrap-around services that optimize pharmacy performance across the enterprise for fully integrated pharmacy operations, expanded healthcare services, improved ambulatory access, minimized clinical variation and new health system revenue streams. Today, CarepathRx serves more than 15 health systems and 600 hospitals, with more than 2,400 employees nationwide. For more information about CarepathRx, visit our website .
We are always searching for the best talent to join our growing organization. Check out our available opportunities by using the search functionality and filtering options at the top!
CarepathRx offers full-time employees a comprehensive benefits package that includes:
Don't see an open opportunity that matches your skill set just yet? Please click Get Started below or click Introduce Yourself in the top right corner of the page to share your information with us. We will reach out when something becomes available!
Additionally, create an account with CarepathRx Careers to set up Job Alerts if something becomes available that peaks your interest! To create an account with CarepathRx Careers, c lick on Sign In in the top right corner. Once you have created an account and are logged in, click on Job Alerts in top right corner and Create Job Alert!
We hope you find a fulfilling career with CarepathRx!