Inpatient Medicaid Access Navigator

Mercy; Fort Smith (AR); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy in Fort Smith, AR is seeking an Inpatient Eligibility Specialist to interview uninsured or under-insured patients in a hospital setting to determine Medicaid eligibility and assist with the application process.

You will help patients in their rooms, ensure signatures on state forms, and communicate the documents needed to complete the submission, while building a positive relationship and explaining program benefits.

Qualifications

• High school diploma or GED required.
• 1-2 years in healthcare, social work, or case management.
• Experience interacting with patients about financial concerns.

Responsibilities

• Interview patients to determine Medicaid eligibility.
• Assist patients in hospital with application processes.
• Explain benefits and required documents clearly.
• Maintain positive patient relationships and gather signatures.

Skills

Customer service

Face-to-face communication

Medical billing awareness

Problem solving

Education

High School Diploma or GED

Job description

Mercy in Fort Smith, AR is seeking an Inpatient Eligibility Specialist to interview uninsured or under-insured patients in a hospital setting to determine Medicaid eligibility and assist with the application process.

You will help patients in their rooms, ensure signatures on state forms, and communicate the documents needed to complete the submission, while building a positive relationship and explaining program benefits.