Inpatient Intake Coordinator

Bowen Health; Pierceton (IN); On-site; USD 25,000 - 34,000; Part time

Job summary

Bowen Health Intake Coordinator for the Crisis Stabilization Program facilitates intake, conducts initial assessments, and coordinates admissions to ensure timely, smooth transitions for individuals in crisis. You will collaborate with the crisis intervention team, community partners, and clients to promote access to stabilization services and may provide clinical services as needed.

This part-time, day shift position (up to 20 hours/week) requires a Bachelor’s degree in psychology, social work,

Qualifications

• Bachelor’s degree in psychology, social work, counseling, or mental health related field.
• Master’s degree preferred.
• CPI certification required after hire and maintained.
• BLS and First Aid certifications required after hire and maintained.
• Valid driver’s license and auto insurance.

Responsibilities

• Facilitate intake and assessments for Crisis Stabilization Program.
• Coordinate admissions and pre-admission clearances.
• Collaborate with crisis intervention team and community partners.
• Provide information on services and assist with referrals.
• Maintain confidential intake records and ensure privacy compliance.

Skills

CPI certification

BLS certification

First Aid

Driver's license

Education

Bachelor’s degree in psychology, social work, counseling, or mental health related field

Master’s degree preferred

Job description

The Intake Coordinator is responsible for facilitating the intake and assessment process for individuals entering the Crisis Stabilization Program. This role involves conducting initial assessments, coordinating admissions, and ensuring a smooth transition for individuals in crisis. The Intake Coordinator collaborates with the crisis intervention team, community agencies, and individuals seeking assistance to promote timely access to crisis stabilization services. This position will assist the Psychiatric Hospital and Social Services Department as needed and may provide clinical services in addition to these other duties

***This position is part time day shift up to 20 hours a week***

Duties/Responsibilities:

Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation.

• Receive and review referrals for Crisis Stabilization services from various sources.


• Collaborate with emergency services, community partners, and healthcare providers for seamless transitions.


• Communicate effectively with Crisis Intervention team members, clinicians, and external agencies.


• Offer immediate support and empathy to individuals and their families during the intake process.


• Collaborate with Peer Support Specialists and Crisis Intervention team to address immediate needs.


• Ensure individuals are informed about available services and engaged in the crisis stabilization process.


• Conduct comprehensive assessments of individuals entering the Crisis Stabilization Program.


• Gather relevant information on mental health and substance use history, current crisis, and immediate needs.


• Collaborate with the crisis team to determine the appropriate level of care and intervention.


• Coordinate pre-admission medical clearance if needed.


• Accurately and objectively apply admission and exclusion criteria for inpatient admission.


• When referring to the Psychiatric Hospital, staff the case with the admission provider.


• Collect and communicate pertinent admission information.


• Assist front office by obtaining pertinent financial and/or insurance information as needed.


• Assist patients with self-pay payment plans and/or presumptive eligibility applications.


• Provide clinical services in the form of ANSA's and follow up services post discharge or denial of admission


• Follow up with individuals post discharge to assess ongoing needs and coordinateappropriate referrals.


• Facilitate connections to community resources and longer-term mental health services.


• Provide information on aftercare plans and support for continued recovery.


• Maintain accurate and confidential records of intake assessments and admissions.


• Ensure compliance with all relevant privacy and confidentiality regulations.


• Assist Social Services Department as needed.


• Other duties as assigned.

Physical Requirements:

• Occupational Exposure Risk Classification: The normal work routine involves minimal exposure to blood, body fluids or tissues.


• The normal work routine has a minimal ergonomic risk for repetitive motion impairment.


• The position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area.


• The position requires the ability to engage with patients who may become violent and to participate in physical patient holds using approved techniques when necessary.

Required Qualifications:

• Education: Bachelor’s degree in psychology, Social Work, Counseling, or Mental Health related field. Master’s Degree preferred.


• Experience: Prefer two (2) years in Crisis Intervention, mental health or related field.


• Certificate or Professional License:


• CPI (Crisis Prevention Intervention) -certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.


• BLS (Basic Life Support) and First Aid -certification must be obtained after hire and prior to providing direct patient care.This certification must bemaintainedand kept current through employment.


• Valid driver’s license and active auto insurance coverage.


• Satisfactory results from criminal and driving record background checks

Promise of Equal OpportunityandFostering a Fair and Respectful Workplace:

Bowen Health is an equal opportunity employer committed to fostering an inclusive,diverseand respectful workplace. Wecomply withall applicable laws, including the ADA and OSHA regulations, andprovide reasonableaccommodationsfor qualified individuals with disabilities. Safety is a priority for all employees.

Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.

Qualifications

Education

Required

MA or better.

MS or better.

MSW or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.