Inpatient Behavioral Health Ops Coordinator

Truman Medical Centers; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Truman Medical Centers is seeking an Inpatient Behavioral Health Operations Coordinator at the NKCH Behavioral Health unit in Kansas City, MO. The role supports administrative operations, patient and staff contacts, data entry, and reporting for an organized, compliant department.

The position works Monday through Friday, 7:00 AM to 3:30 PM, with a 40-hour work week, and focuses on HIPAA compliance and high-quality patient service in a hospital setting.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Able to speak and read English fluently.
• Proficient in Word and Excel.

Responsibilities

• Serve as the central point of contact for patients, visitors, staff, and providers.
• Coordinate department communications and respond to requests in a timely, professional manner.
• Create, organize, and maintain confidential reports, correspondence, and other documentation.
• Collect and enter data and assist with developing reports and spreadsheets.
• Provide inpatient bedside registration and maintain patient information.
• Maintain administrative supplies and inventory.
• Answer phones, respond to call lights, and assist with customer service needs.
• Support department meetings, filing, and other administrative activities.
• Maintain an organized and efficient workstation.
• Perform other duties as assigned to support department operations.
• Promote quality improvement, patient and staff safety, cultural diversity, and excellent customer service.
• Maintain compliance with applicable policies, regulations, HIPAA, and organizational standards

Skills

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

Education

High school diploma or GED

Job description

Truman Medical Centers is seeking an Inpatient Behavioral Health Operations Coordinator at the NKCH Behavioral Health unit in Kansas City, MO. The role supports administrative operations, patient and staff contacts, data entry, and reporting for an organized, compliant department.

The position works Monday through Friday, 7:00 AM to 3:30 PM, with a 40-hour work week, and focuses on HIPAA compliance and high-quality patient service in a hospital setting.