Innovation Engagement Specialist

Guardian Flight; Denver (CO); Remote; USD 65,000 - 78,000; Full time

Job summary

A leading air medical services provider is seeking a candidate for an inside sales and customer service role. You will serve as a liaison to clients, conduct market research, and build relationships to generate business leads. The ideal candidate has sales experience, knowledge of medical transportation, and strong communication skills. This position offers a salary up to $78,000 and flexible remote work options.

Benefits

Salary up to $78,000

Flexible scheduling options

Comprehensive benefits package

Opportunities for career advancement

Qualifications

• Minimum of one year experience in inside sales or a related area.
• Experience in Air Medical or Emergency Dispatch communications preferred.
• Knowledge of air or ground medical transportation concepts.

Responsibilities

• Serve as a liaison to existing and new customers.
• Conduct market research to generate leads for business development.
• Build long-term relationships with facility personnel.

Skills

Customer service skills

Sales experience

Interpersonal communication

Market research

Education

Bachelor’s degree in business, technology, or a related field

Tools

Excel

Word

PowerPoint

Job description

Overview

Why consider this job opportunity:

• Salary up to $78,000 based on experience
• Opportunity for career advancement and growth within the organization
• Work remotely with flexible scheduling options
• Engaging and meaningful work that impacts customer care
• Comprehensive benefits package available
• Collaborative environment with a focus on innovation in medical services

What to Expect (Job Responsibilities)

• Serve as a liaison to existing and new customers, ensuring positive client relations and high customer service standards
• Conduct market research and develop new contacts to generate leads for business development
• Build long-term relationships with facility personnel to promote services and identify new business opportunities
• Assist in training curriculum development and conduct formal training sessions for assigned systems
• Analyze data and provide market analysis to enhance adoption of innovative services

What is Required (Qualifications)

• Minimum of one (1) year experience in inside sales or a related area with demonstrated customer service skills
• Experience in Air Medical, Ground EMS, or Emergency Dispatch communications preferred
• Bachelor’s degree in business, technology, or a related field preferred or equivalent experience
• Knowledge of concepts and practices within air or ground medical transportation and emergency dispatch
• Advanced computer skills, especially in Excel, Word, and PowerPoint

How to Stand Out (Preferred Qualifications)

• Previous experience in business development or customer service within the healthcare industry
• Familiarity with emergency dispatch communications and call center operations
• Strong interpersonal communication skills to effectively engage with clients and stakeholders

#EmergencyMedicalServices #CustomerService #CareerOpportunity #RemoteWork #InnovativeSolutions

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.