Innovation Data Analyst

State of Maryland; Baltimore (MD); On-site; USD 80,000 - 120,000; Full time

Job summary

The Maryland Department of Human Services (DHS) seeks a data-focused professional to support the Baltimore City Department of Social Services (BCDSS) Office of Innovation. The role involves providing on-site technical guidance, producing data-driven reports, and performing detailed data analysis to inform decisions and improve outcomes for families and children.

You will interpret applicable laws and consent decrees (LJ Consent Decree) and coordinate with CJAMS, Workday, and other systems to

Qualifications

• Experience in administration of a human services program or conducting studies and analyses of programs, procedures, practices and organizations.

Responsibilities

• Generate and analyze reports from internal databases and systems like CJAMS and Workday to produce critical performance and compliance metrics.
• Evaluate data to improve service outcomes for families and children, ensuring all recurring reports for LJ Consent Decree and other agency mandates are delivered on schedule.
• Collaborate across agency units to define report requirements and data needs, optimizing staff productivity and service results for Baltimore City residents.
• Research and compile information as directed by the executive and may recommend innovative ideas or methods of doing business.

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

GRADE

ASTD16

LOCATION OF POSITION

Baltimore City Department of Social Services

Office of Innovation

1910 N. Broadway

Baltimore, MD 21213

Main Purpose of Job

The primary objective of this role is to support the Baltimore City Department of Social Services (BCDSS) by providing on-site technical guidance, producing data-driven reports, and performing detailed data analysis. This position requires significant independent judgement to interpret and apply the L.J. v. Massinga federal court mandates (LJ Consent Decree), as well as relevant laws and regulations throughout various administrative stages. Additionally, the incumbent will facilitate effective communication to help personnel identify and rectify issues within the Child Juvenile & Adult Management Systems (CJAMS), the agency's primary electronic information platform.

POSITION DUTIES

Information Management (Work Assignments)

• Generate and analyze reports from internal databases and systems like CJAMS and Workday to produce critical performance and compliance metrics.
• Evaluate data to improve service outcomes for families and children, ensuring all recurring reports for LJ Consent Decree and other agency mandates are delivered on schedule.
• Collaborate across agency units to define report requirements and data needs, optimizing staff productivity and service results for Baltimore City residents.

Process Improvement (Special Projects)

• Research and compile information as directed by the executive and may recommend innovative ideas or methods of doing business.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Experience:Eight years of experience, four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations and an additional four years of professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and fouryears of experience in the administration of a human services program or experience conducting studies and analyses ofprograms, procedures, practices and organizations for the required experience.

2. Candidates may substitute graduate level education at anaccredited college or university in a human services related field at the rate of 30 credit hours per year for up to six years of the required experience.

3.Candidates may substitute U.S. Armed Forces military experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for therequired experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application rega