Innovation & Business Transformation, Sr. Manager

MFS Investments

Boston (MA)

Hybrid

USD 134,000 - 201,000

Full time

2 days ago

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Benefits offered by this job

Hybrid-Eligible or On-Site

Annual bonus

Equity awards

Total Rewards package

Comprehensive benefits

Job summary

Vertex is seeking a Senior Manager, Innovation and Business Transformation to drive technology-enabled transformation across Medical Writing Science. You will translate business needs into practical plans, coordinate testing and adoption, and enable continuous improvement of new capabilities.

You will partner with leaders, users, and technology teams to ensure solutions address needs, are implemented effectively, and improve scientific and operational workflows. Hybrid-eligible or on-site.

Qualifications

6 years of experience working in biotechnology, pharma, or related technology/engineering fields.
Bachelor's degree in a technology discipline or equivalent.
Experience supporting technology-enabled transformation, AI enablement, or process improvement.

Responsibilities

Execute defined technology-enabled transformation initiatives, coordinating milestones and stakeholders to achieve business outcomes.
Assess current-state workflows, identify pain points, and contribute to future-state process design.
Translate business needs into requirements, maps, user stories, criteria, and implementation plans.
Partner with experts and technology teams to validate workflows and deliver fit-for-purpose solutions.
Evaluate capabilities against requirements, usability, risk, and outcomes with leadership input.
Plan prototypes, pilots, testing, and adoption activities with documented outcomes.
Lead organizational readiness, change activities, communications, and user support.
Monitor adoption and performance, identifying opportunities for ongoing optimization.
Coordinate stakeholders, manage risks, and escalate critical decisions to leadership.

Skills

Transformation program management

Business process design

Requirements gathering

Change management

Stakeholder collaboration

Analytical thinking

Education

6 years biotechnology/pharma experience

Bachelor's degree in technology

Job description

Job Description

General Summary

The Senior Manager, Innovation and Business Transformation drives the execution of defined technology-enabled transformation initiatives across Medical Writing Science (MWS). The role assesses business needs and workflows, translates requirements into practical implementation plans, coordinates testing and implementation activities, and enables successful adoption and continuous improvement of new capabilities. Working closely with MWS leaders, users, and enterprise technology partners, the Senior Manager ensures solutions address established business needs, are effectively implemented, and improve scientific and operational ways of working.

Key Duties and Responsibilities

Execute defined technology-enabled transformation initiatives, coordinating activities, milestones, stakeholders, and deliverables to achieve established business outcomes.
Assess current-state workflows, identify pain points and user needs, and contribute to future-state process design and improvement recommendations.
Translate business needs into detailed requirements, process maps, user stories, acceptance criteria, workflow specifications, implementation plans, and success measures.
Partner with MWS subject matter experts, users, and enterprise technology teams to validate workflows and requirements and support delivery of fit-for-purpose solutions.
Evaluate proposed capabilities against defined business requirements, workflow fit, usability, quality, risk, and expected outcomes, providing recommendations to initiative leaders.
Plan and facilitate prototypes, pilots, workflow validation, user acceptance testing, and implementation activities, documenting outcomes and coordinating resolution of identified issues.
Execute organizational readiness and change activities for assigned initiatives, including impact assessment, stakeholder engagement, communications, training, user support, and adoption.
Monitor adoption, user feedback, process performance, and initiative outcomes using appropriate reporting and enablement tools; identify improvement opportunities and support optimization and sustained use.
Coordinate project stakeholders and activities, manage delivery risks and dependencies within assigned work, and elevate significant decisions, risks, and trade-offs to initiative leadership.

Knowledge and Skills

Experience supporting business transformation, digital innovation, AI enablement, process improvement, automation, analytics, or technology-enabled workflow initiatives.
Demonstrated ability to translate business and user needs into requirements, process maps, user stories, acceptance criteria, implementation plans, and success measures.
Ability to analyze current-state workflows, identify pain points, and contribute to practical future-state process improvements.
Working knowledge of AI-enabled capabilities, digital platforms, automation, analytics, and emerging technologies and their potential application to scientific and operational workflows.
Experience supporting or facilitating prototypes, pilots, user acceptance testing, workflow validation, implementation, and post-implementation improvement.
Experience supporting change and adoption activities, including stakeholder engagement, communications, training, user feedback, and adoption monitoring.
Strong analytical, project management, facilitation, and problem-solving skills, with the ability to manage activities, dependencies, risks, and competing priorities.
Strong communication and collaboration skills, with the ability to work effectively across scientific, business, user, technology, and governance stakeholders.

Education and Experience

6 years of experience working in the biotechnology or pharmaceutical industry, or in a relevant technology, engineering business field, or the equivalent combination of education and experience.
Bachelor's degree in technology discipline or equivalent

At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.

Pay Range

$134,200 - $201,200

Disclosure Statement

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

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