Inn Overnight Cleaner - Full Time

The Biltmore Company; Asheville (NC); On-site; Full time

Job summary

A leading company is seeking a full-time Inn Overnight Cleaner to maintain cleanliness and provide exceptional guest service at their estate. The role involves cleaning various areas during the 3rd shift, ensuring high standards and guest satisfaction. Ideal candidates will have experience in upscale environments and strong attention to detail.

Qualifications

• Previous experience in custodial/janitorial/housekeeping preferred.
• Commitment to delivering world class guest service.

Responsibilities

• Clean and maintain assigned areas according to standards.
• Provide general support and assistance to the department.

Skills

Attention to Detail

Time Management

Guest Service

Job description

Inn Overnight Cleaner - Full Time page is loaded

Inn Overnight Cleaner - Full Time

Apply locations Biltmore Estate time type Full time posted on Posted 3 Days Ago job requisition id JR102095

Job Description

Full Time: a position averaging 35+ hours per week.

The Overnight Cleaner will maintain and clean assigned areas (rooms, public areas, employee areas) in accordance with Biltmore standards at the Inn on Biltmore Estate during the 3rd shift while offering exceptional guest service. Duties include: upkeep and presentation of rooms, bathrooms, hallways, employee areas, pool area, terraces, verandas, fitness center, etc.; deep cleaning, dusting, vacuuming, polishing furniture, and sanitizing; and responsibility for floor care, ash urns, outdoor furniture, and pool supply replenishments. Duties may also include other deep cleaning projects within areas. The Overnight Cleaner will also provide general support and assistance to the leadership, department, and company. (Base pay of $16.32 + 3rd shift differential $2.00 = $18.32/hour)Weekend shifts are a requirement of this position.

Shift: 11:00pm - 7:00am

Requirements

1. Previous experience in a similar custodial/janitorial/housekeeping position is preferred.The ideal candidate will have had previous experience in an upscale/luxury hotel or resort.

2. Commitment to delivering world class guest service and the ability to work successfully as part of a dynamic, guest-service oriented team.

3. Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.

4. Strong planning, organizational and time management skills with a focus on quality.

5. Ability to handle/operate safely small commercial cleaning equipment, chemicals, solutions, and treatments.

6. Ability to be proactive and take initiative as appropriate; should be comfortable anticipating, addressing and troubleshooting where appropriate.

7. Should be able to anticipate and understand guest needs.

8. Ability to work independently and under deadlines, and exercise good judgment; must be able to prioritize work.

Physical Requirements:

1. Lift, carry, push and pull 25–50 pounds frequently.

2. Ability to climb stairs and ladders.

3. Endure various physical movements throughout work areas and over duration of work shift such as kneeling, bending, stooping, reaching overhead, etc.

4. Ability to work in an environment that may include:

• Variable conditions and noise levels
• Outdoor environments with fluctuations in temperature and weather conditions
• Exposure to fumes, dust and chemicals, moving mechanical parts

Essential Job Duties:

1. Clean assigned areas in accordance to departmental standards, maintaining exceptional level of detail, along with proper use of all chemicals, tools and equipment.
2. Properly clean floors by dusting, mopping, remove stains, and vacuuming.
3. Clean windows, mirrors and glass in public areas; Keep cart stocked and clean.
4. Provide proper care and cleaning of furniture by dusting, polishing, or removing stains; Dust pictures, furnishings, and other items throughout public areas.
5. Maintain cleanliness and care of elevators and sanitation of drinking fountains.
6. Clean and replenish all guest and staff bathrooms, also remove and maintain trash receptacles.
7. Maintain, clean, and replenish fitness center area.
8. Keep pool area clean, safe, and linens replenished for guest.
9. Clean, sift, and maintain attractive and safe ash-urns in guest and staff outdoor areas.
10. Sweep, fill and organize outdoor areas including veranda, entrance, and terraces.
11. This position is responsible for performing the above duties during 3rd shift. The ability to work overnight hours as designated by leadership is an essential function of this position

About Biltmore

Current Employees

Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday

Hiring Guidelines

An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.