Inn Bartender - Flex

The Biltmore Company; Asheville (NC); On-site; USD 25,000 - 38,000; Part time

Job summary

A renowned hospitality company in Asheville, NC, is seeking an Inn Bartender who will deliver exceptional beverage and food service to guests. The role involves preparing drinks, processing orders, ensuring a hospitable environment, and maintaining cleanliness. Ideal candidates will have at least six months of bartending experience, excellent interpersonal skills, and the ability to engage with guests. A high school diploma is required, and candidates must be 21 years or older. Join a team committed to excellence in service.

Qualifications

• Ability to obtain TIPS, ALE and other related training required.
• Minimum of six months experience bartending, preferably in an upscale or fine dining environment.
• Must be 21 years of age or older.
• Strong guest service mindset and professional communication.
• Ability to engage a wide variety of guests with warmth and efficiency.

Responsibilities

• Greet and engage guests while delivering gracious hospitality.
• Take orders and utilize product knowledge.
• Serve food and beverages efficiently according to standards.
• Ensure cleanliness of bar and public areas.
• Ensure bar and dining areas are stocked and clean; handle opening/closing duties.

Skills

Excellent interpersonal skills

Basic math skills

Attention to detail

Problem-solving skills

Organizational skills

Education

High school diploma (or GED)

Tools

POS system

Job description

Inn Bartender - Flex page is loaded## Inn Bartender - Flexlocations: Biltmore Estatetime type: Part timeposted on: Posted Todayjob requisition id: JR102952**Job Description**The Inn Service Bartender will greet guests in the Inn dining areas and provide world class beverage and food service for the duration of their visit. Duties will include: preparing beverages; processing orders and payment transactions; engaging guests; and coordinating service for assigned area(s). Bartenders will deliver gracious hospitality and ensure all guests receive friendly, courteous and prompt service at all times following proscribed and established Biltmore service standards. In addition, staff will provide general support for the restaurant/hotel team, leadership, and company.**Schedule can vary but generally 11am - 5pm or 4pm - 11pm; weekend and holiday availability required**Flex: A position working an average of 20-29 hours per week (between 1000 - 1559 hours/year).**Essential Job Duties:**1. Greet and engage guests while delivering gracious hospitality. 2. Take orders, utilizing product knowledge and suggestive selling techniques. 3. Enter orders into POS system accurately; tracks tabs, charges, etc. for end of shift reconciliation. 4. Serve food and beverages in a friendly, efficient manner according to standards. 5. Ensure that guests have utensils, silverware, condiments. 6. Pre-bus/bus dirty glassware, dishes, and other items quickly; keep bar and public areas neat, clean, and free of debris at all times. 7. Anticipate guests’ needs, respond promptly and maintain positive guest relations at all times. 8. Resolve guest complaints/issues to standards, ensuring guest satisfaction 9. Make sure area(s) are properly stocked, prepped, and set. 10. Opening/closing duties/responsibilities as assigned.**Qualifications:**1. High school diploma (or GED). Additional training/certification(s) preferred. Ability to obtain TIPS, ALE and other related training required. 2. Minimum of six (6) months experience bartending, preferably in an upscale or fine dining environment. Ideal candidates will have at least one (1) year of experience. 3. Basic math skills; ability to create/follow recipes using proper mixology techniques. 4. Demonstrated commitment to delivering world class internal/external guest service. 5. Outstanding interpersonal and communications skills; must be able to engage with wide variety of guests and interact in a friendly and professional manner. 6. Proactive, exercises good judgment; can creatively problem solve and anticipate needs of guests; keen attention to detail with a focus on quality and service. 7. Strong organizational skills; must be able to multi-task and priortize work. 8. Ability to quickly acquire knowledge about Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of age or older.**Physical Requirements:**1. Lift, carry, push, and pull 25-50 pounds; lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand; up to 25 pounds on a small cocktail tray, with one hand. 2. Endure various physical movements throughout work areas and over duration of work shift. 3. Ability to work in an environment that may include variable temperature conditions and noise levels; outdoor environments; and exposure to fumes, dust, and chemicals.Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality.We invite you to join our dedicated team.