INK Print Production Supervisor

Associa; Richardson (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Associa is seeking an Ink Production Supervisor to lead daily production operations, coordinate tasks for the production team, and uphold safety and quality standards at our Richardson, TX facility.

The role emphasizes people leadership, training, and ensuring timely completion of production goals. Strong emphasis on process adherence, safety, and effective communication with Ink Operations leadership.

Qualifications

• Experience supervising production teams in operations or manufacturing.
• Ability to train, coach, and coordinate work for others.
• Strong attention to detail and reliability.
• Proven ability to communicate priorities and safety standards.

Responsibilities

• Oversee daily production and assign tasks to team members.
• Monitor progress, quality, and safety during shifts.
• Identify equipment issues and coordinate with leadership.
• Support onboarding and cross-training of staff.
• Ensure compliance with policies and procedures.

Skills

Leadership

Communication

Attention to detail

Safety compliance

Teamwork

Prioritization

Problem-solving

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Ink Production Supervisor is a front-line people leader within Ink Operations. This role leads assigned production associates, helps coordinate daily work, supports quality and safety standards, and ensures work is completed accurately, safely, and on time. The Ink Production Supervisor performs Ink Production Operator responsibilities as business needs require and helps the team meet daily production expectations.

Key Responsibilities

Daily Production Execution

• Perform Ink Production Operator responsibilities as business needs require.
• This role may be required to operate, support, or assist with any current or future Ink Operations production function, including presses, inserters, postage meters, shrink wrappers, cutters, slitters, finishing equipment, fulfillment equipment, material handling, quality control, inventory movement, and other production or operational activities as assigned.
• Assign daily work and help ensure jobs are completed in priority order.
• Monitor work progress, quality, accuracy, and completion throughout the shift.
• Help identify and elevate equipment issues, supply needs, quality concerns, workflow delays, or safety risks.
• Communicate daily status, risks, and issues to Ink Operations leadership.

People Leadership

• Lead assigned production associates during daily operations.
• Set clear expectations for safety, quality, productivity, attendance, teamwork, and professionalism.
• Train, coach, and support associates on standard work, quality expectations, safety practices, and assigned production tasks.
• Provide feedback to associates and elevate performance, attendance, or conduct concerns to Ink Operations leadership as needed.
• Support onboarding, cross-training, and team readiness.

Quality, Safety, and Process Compliance

• Help ensure associates follow company policies, safety standards, operating procedures, quality requirements, and Ink Operations processes.
• Support quality checks, defect identification, rework prevention, and process adherence.
• Help maintain clean, organized, safe, and efficient work areas.
• Report defects, missed deadlines, rework, safety concerns, equipment issues, and process problems to Ink Operations leadership.

Other Duties

• Support any Ink Operations function as business needs require.
• All other duties as assigned and required by the Ink Operations leadership.

Requirements

Required Qualifications

• Experience in operations, production, fulfillment, logistics, manufacturing, equipment operation, or related work.
• Experience leading, training, coaching, or coordinating work for a team preferred.
• Ability to perform production work safely, accurately, and reliably.
• Ability to assign work, communicate priorities, elevate issues, and support daily team performance.
• Strong attention to detail, communication, teamwork, reliability, and follow-through.
• Ability to support multiple production functions and adapt to changing priorities.

Preferred Qualifications

• Experience as a supervisor, team lead, senior operator, trainer, or coordinator in a production, fulfillment, logistics, manufacturing, or service environment.
• Experience supporting quality checks, equipment setup, workflow coordination, or basic troubleshooting.
• Experience supporting standard work, cross-training, safety compliance, or team readiness.

Physical / Environmental Requirements

• Ability to work in an operations environment with production equipment, fulfillment activity, supplies, packaging, and shipping materials.
• Ability to stand for extended periods and move materials or equipment as needed, with reasonable accommodations available.
• Ability to lift and move supplies or materials as required for the role.
• May be required to work schedules or shifts outside normal business hours based on Ink Operations needs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.