Initiative Support Specialist

Softthink Solutions; Washington (District of Columbia); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Softthink Solutions is seeking an Initiative Support Specialist to provide research, environmental scans, communications, and content development for a federal Information Literacy Initiative. The role involves coordinating with Taskforce members and SMEs, drafting outreach materials, and supporting public-awareness campaigns.

Remote work with occasional onsite support in Washington, DC; US citizenship required; 5+ years of experience preferred.

Qualifications

• Minimum 5 years of experience supporting similar projects.
• Experience supporting community-based organizations, libraries, museums, lifelong-learning programs, or similar organizations.
• Experience conducting literature reviews, environmental scans, qualitative research, or content evaluations.
• Experience supporting communications, public-awareness campaigns, or digital content development.
• Strong research, writing, organizational, and stakeholder-coordination skills.
• Ability to manage multiple assignments and deadlines in a collaborative environment.

Responsibilities

• Conduct environmental scans, literature reviews, and resource evaluations related to emerging information literacy priorities.
• Assist with development of governance plans, website wireframes, mockups, and content change requests.
• Coordinate outreach and communications with Taskforce members, SMEs, and other stakeholders.
• Prepare referral forms, guidance materials, communications, and supporting documentation.
• Draft email outreach, communications materials, and updates for technical assistance resources.
• Support development of videos, toolkits, social media campaigns, and other public-awareness materials.
• Maintain organized documentation for resource collections, Community Spotlights, and applicable clearance processes.
• Contribute to monthly status reporting and quarterly evaluation reporting.
• Assist with qualitative research and content evaluation activities.

Skills

Research & analysis

Writing & communications

Stakeholder coordination

Project management

Literature reviews

Education

Social science / Education background

Job description

Initiative Support Specialist

Location: Remote / Washington, DC (occasional onsite support required)

Work Authorization: US Citizen

Experience: 5+ years

Position Overview

We are seeking an Initiative Support Specialist to provide research, operational, communications, and content-development support for a federal Information Literacy Initiative. The successful candidate will assist with research and environmental scans, stakeholder engagement, digital content development, communications, documentation, and coordination with Taskforce members and subject-matter experts (SMEs).

Key Responsibilities

• Conduct environmental scans, literature reviews, and resource evaluations related to emerging information literacy priorities.
• Assist with development of governance plans, website wireframes, mockups, and content change requests.
• Coordinate outreach and communications with Taskforce members, SMEs, and other stakeholders.
• Prepare referral forms, guidance materials, communications, and supporting documentation.
• Draft email outreach, communications materials, and updates for technical assistance resources.
• Support development of videos, toolkits, social media campaigns, and other public-awareness materials.
• Maintain organized documentation for resource collections, Community Spotlights, and applicable clearance processes.
• Contribute to monthly status reporting and quarterly evaluation reporting.
• Assist with qualitative research and content evaluation activities.

Required Qualifications

• Minimum 5 years of experience supporting similar projects.
• Experience supporting community-based organizations, libraries, museums, lifelong-learning programs, or similar organizations.
• Experience conducting literature reviews, environmental scans, qualitative research, or content evaluations.
• Experience supporting communications, public-awareness campaigns, or digital content development.
• Strong research, writing, organizational, and stakeholder-coordination skills.
• Ability to manage multiple assignments and deadlines in a collaborative environment.

Preferred Qualifications

• Education or training in social science, education, qualitative research, communications, or a related discipline.
• Experience with information literacy, media literacy, digital literacy, or public education initiatives.
• Experience supporting federal government or public-sector programs.