Ingest Operator

Socket.dev; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Paid time off + holidays

Teladoc & mental health support

Job summary

TEGNA in Charlotte, NC seeks an Ingest Operator to join a 24/7 centralized operations team. You will prepare and distribute local, syndicated, and promotional content, ensuring technical quality and on-time delivery for multiple TV stations.

The role requires the ability to work independently or in a team, with Friday to Sunday shifts possible, and onsite presence at the Charlotte facility. Prior broadcast experience is preferred.

Qualifications

• BA/BS in a related field or equivalent experience.
• Experience with Crispin Automation/Loading Dock is a plus.
• Experience with video editing software (such as Adobe Premiere) is a plus.
• Experience with Wide Orbit Traffic System is a plus.

Responsibilities

• Ingest, prepare, and perform QC of broadcast content for local, syndicated, paid programming, and promos.
• Review and manage digital content to ensure standards and proper play on demand.
• Coordinate with stations to ensure timely prep and distribution of short and long form content.
• Read format sheets and prep content to specifications.
• Liaise with station personnel on technical specs and delivery requirements of digital content.
• Verify schedules and updates across feeds, file pitches, and downlinks.
• Set up and maintain the Crispin Record Scheduler.
• Operate and troubleshoot video routing hardware and file servers in a 24/7 operation.
• Run reports and create digital logs using Wide Orbit Traffic System.

Skills

Excel & Office

Customer service

Attention to detail

Communication

Teamwork

Education

BA/BS in related field

Tools

Crispin Automation

Adobe Premiere

Wide Orbit Traffic System

Job description

About TEGNA

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.

TEGNA's broadcast operations hub in Charlotte, NC, seeks an Ingest Operator to join our team. This position is part of a team responsible for the live operation and support of multiple television stations in 24/7 centralized operations environment. The ideal candidate is a self-starter capable of working independently or as part of a team. The Ingest Operator is responsible for the preparation and distribution of both short form and long form content for all TEGNA television stations.

Responsibilities

• Responsible for the ingest, preparation, and technical quality control of broadcast content including, but not limited to, local programing, syndicated programming, paid programming, commercials, and some promotional inventory in a fast paced, deadline driven environment.
• Review and manage digital content to ensure technical standards are met and inventory will play upon demand.
• Work with TEGNA stations to ensure the timely preparation and distribution of short form and long form content.
• Read format sheets and prep content to specifications given.
• Work directly with station personnel on technical specification requirements and delivery requirements of digital content.
• Verify that digital linear feeds, file pitches/transmissions, fiber feeds, downlinks, records are correctly scheduled and updated as necessary.
• Be able to set up and maintain the Crispin Record Scheduler.
• Apply knowledge of and ability to use electronic equipment and computer hardware and software related to television broadcast operations, including, but not limited to, video and audio routing equipment, file servers, and multi-channel automation systems.
• Use Wide Orbit Traffic System to run reports and create digital logs.
• Demonstrate desire and ability to stay current with the evolving technology in the rapidly changing communications industry.
• Performs other duties as assigned.

Job Requirements

• BA/BS in a related field or equivalent experience.
• Experience with Crispin Automation/Loading Dock is a plus.
• Experience with video editing software (such as Adobe Premiere, etc.) is a plus.
• Experience with Wide Orbit Traffic System is a plus.
• Basic understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements.
• Proficient in Excel and the entire Microsoft O365 suite of tools.
• Ability to troubleshoot, take immediate action, and resolve broadcast issues.
• Strong customer service attributes and skills including written and verbal communications.
• Strong organization and time management skills.
• Unwavering composure in high-pressure situations.
• Acute attention to detail.
• Excellent interpersonal communication skills.
• Experience working successfully as part of a team.
• Must be willing to work onsite at our facility in Charlotte, North Carolina
• Must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation.

Benefits

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.

Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.

Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.

TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.

Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.

EEO statement

TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email [e-mail]