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An established industry player is seeking an Infusion Scheduler to play a vital role in coordinating complex chemotherapy and treatment schedules. This position requires effective communication and critical thinking skills to manage multi-day treatment cycles for high-acuity patients. The successful candidate will work closely with healthcare providers to ensure timely scheduling and enhance patient experiences. If you're passionate about patient care and thrive in a dynamic environment, this opportunity is perfect for you.
Join to apply for the Infusion Scheduler - Breast Oncology Physicians - FT - Days - MRH role at Memorial Healthcare System
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Join to apply for the Infusion Scheduler - Breast Oncology Physicians - FT - Days - MRH role at Memorial Healthcare System
Location:
Hollywood, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
Performs an integral role with the care team for coordination of complex chemotherapy and treatment scheduling. Manages all aspects of scheduling of multi-day and multi-week treatment cycle schedules for high acuity patients. Responsible for scheduling treatment including infusion treatments, transfusion, labs and radiation treatment for oncology patients. Demonstrates and conveys a cheerful and favorable disposition during stressful patient care delivery for a positive patient experience.
Responsibilities
Reviews in-basket message pools and collaborates with providers to ensure timely scheduling upon office visit and/or hospital discharge. Communicates with treatment unit leadership to maximize clinic flow.Coordinates care with physician, advanced practitioners (APPs), nurses and fellows to confirm and review treatment regimens and overall plan of care. Coordinates with Pharmacy on drug availability.Contacts patient to coordinate appointment scheduling. Communicates with Preservice/Authorization department to ensure prior authorization of treatment is obtained. Handles pre-registration prior to date of visit to ensure prior authorization for treatment.Coordinates with Infusion Clinical Nurse Manager for same day add-ons for sick or urgent patients and for transitions from inpatient or transplant. Alerts the authorization team.Identifies symptoms and refers patients to appropriate APP for symptom management, when needed.Performs other duties as assigned and as required.Schedules and coordinates complex chemotherapy and radiation therapy treatment plans and cycles including intervening labs, imaging, and MD visits as per specific treatment schedule. Ensures scheduling is accurate and timely and without delay in care. Facilitates frequent changes for all associated appointments due to patient acuity. Facilitates inpatient transitions and discharges for chemo infusions and radiation in coordination with the treatment plan schedule. Utilizes complex algorithms, scheduling guidelines and medication lists for chemotherapy, non-chemotherapy medications and/or transfusions.
Competencies
ACCOUNTABILITY, CUSTOMER SERVICE, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education And Certification Requirements
High School Diploma or Equivalent (Required)
Additional Job Information
Complexity of Work: This role encompasses complex scheduling and coordination and requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Ability to perform with a high degree of accuracy and with meticulous attention to detail. Strong ability to use initiative and judgment and to identify, analyze and solve problems. Required Work Experience: Two (2) years' scheduling experience in a hospital or clinic with complex scheduling algorithms. Oncology related scheduling experience preferred. Other Information: Additional Education Info: Bachelor's degree preferred.
Working Conditions And Physical Requirements
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