Infusion Intake Coordinator

Always Compassionate Health; Melville (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental/Vision

Aflac

Paid time off

Job summary

Always Compassionate Health in Melville, NY seeks an Infusion Intake Coordinator to educate prospective patients through the intake process leading to enrollment.

This role works closely with referral sources, the account managers, the clinical team, and provider relations to ensure all enrollment tasks are completed accurately and that patient information is recorded correctly for proper care delivery.

Qualifications

• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Attention to detail with problem solving skills.
• Strong customer service background.

Responsibilities

• Educate prospective patients through the intake process leading to enrollment with Always Compassionate Health.
• Collaborate with referral sources, account managers, clinical team, and provider relations to ensure enrollment tasks are completed efficiently.
• Ensure patient information is recorded correctly to support proper care delivery.
• Assist in scheduling initial appointments and respond to inquiries.

Skills

Organizational skills

Time-management

Communication skills

Interpersonal skills

Attention to detail

Customer service

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Infusion Intake Coordinator will directly educate a prospective patient through the intake process leading to enrollment with Always Compassionate Health.

This person will work closely with referral sources, account managers, clinical team, and provider relations to ensure all tasks are efficiently completed associated with the enrollment process. The coordinator's direct job function would allow a patient to receive the proper care they need and confirm all information about said patient has been recorded correctly.

Qualifications:

• Excellent organizational and time-management skills
• At least 3-5 years of experience in a Home Care setting
• Strong communication and interpersonal skills
• Attention to detail with problem solving skills
• Strong customer service background

Requirements:

• Ability to work in a fast-paced environment and demonstrate ability to multi-task
• Collaborate with the team to triage new cases, present issues, and other factors impacting initial case assignments
• Managing acute and chronic therapies including IVIg, TPN's, and antibiotics
• Collaborate with coordinators and field healthcare professionals to ensure seamless care delivery
• Respond to inquiries for outpatient referrals, gather demographic data, collect preliminary client information to identify the appropriate clinician, and assist in scheduling initial appointments

Location: Melville, NY

Schedule: Monday-Friday 10am-6pm/Possibilities of some Saturdays

Benefits:

• 401(k)
• Health Insurance
• Dental/Vision
• Aflac
• Paid time off

Salary: $60,000-$65,000

Always Compassionate Health provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability.

CORPWKD

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!