Infusion Insurance Collection Specialist - mostly remote

Hirebridge; Dallas (TX); Hybrid; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Infusion Insurance Collection Specialist. This full-time role primarily involves managing accounts receivable for medical services, ensuring compliance with regulations, and maximizing reimbursement. The ideal candidate will possess strong communication skills and a solid understanding of medical billing practices. With a hybrid work model, you will enjoy flexibility while contributing to a dynamic team. The company offers excellent benefits, including health and dental insurance, a 401K plan, and growth opportunities, making it an attractive place to advance your career in the healthcare field.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Long-term Disability Insurance

Life Insurance

401K Plan with Employer Match

Vacation Package

Growth Opportunities

Qualifications

• 1-3 years of healthcare industry experience required.
• Knowledge of billing procedures and medical terminology.

Responsibilities

• Collect payments from insurance companies and patients for medical services.
• Document all communications and resolve payment discrepancies.

Skills

Medical Insurance Collections

Communication Skills

Problem Solving

Attention to Detail

Decision Making

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

Job description

Infusion Insurance Collection Specialist - mostly remote

PLEASE ONLY APPLY IF YOU HAVE MEDICAL INSURANCE COLLECTION EXPERIENCE - INFUSION OR HOME INFUSION EXPERIENCE PREFERRED

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. We are looking for an experienced and motivated Accounts Receivable Medical Collection expert to join our dynamic team! This role is a full-time position responsible for collection processes for our IG division, requiring 1 day in the office per week with the rest of the week remote from home.

The ideal candidate should have Physician Office Infusion Experience, outstanding communication skills, an in-depth knowledge of collection practices, and the ability to work in compliance with Federal and State rules, regulations, and policies related to billing and collection activities. The candidate should also understand contract analysis, reimbursement, denial management, and the appeal process. CPR certification and infusion experience are a plus.

We offer great benefits, including health, vision, and dental insurance, long-term disability insurance, life insurance, a vacation package, a 401K plan with a generous employer match, a hybrid office/remote work setup, growth opportunities, and more!

JOB SUMMARY:

This position involves collecting payments from insurance companies, patients, or other responsible parties for medical services rendered. Responsibilities include sending out patient statements, managing manufacturer assistance plans, printing claims, and opening mail on in-office days. The role also involves working receivables for multiple payor types and reaching out to patients regarding their balances. This is a hybrid position requiring one day of work at our Dallas location, with other days remote from home.

EDUCATION AND EXPERIENCE:

- A high school diploma or GED is required; a bachelor’s degree is preferred.

- 1-3 years of healthcare industry experience required.

- 1-3 years of medical billing and collections experience required.

- Home infusion and immunoglobulin experience are preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Verify billing accounts with accounts receivable ledger to ensure all payments are properly posted.
• Make calls to troubleshoot payment discrepancies and resolve aged receivables.
• Document all communications in detail, including phone calls, contacts, and call specifics.
• Maximize reimbursement of claims.
• Resolve issues causing denials within 5 days of receipt.
• Make sound judgment calls regarding adjustments and refunds.

- Maintain knowledge of NDC numbers, infusion supplies, insurance plans, medical terminology, billing procedures, government regulations, and medical codes.

- Share knowledge with team members and collaborate effectively.

- Interact positively and respectfully with others.

- Perform other related duties as assigned.

QUALIFICATION REQUIREMENTS:

• Knowledge of medical insurance collections.
• Effective and professional communication skills.
• Ability to work independently, make decisions, and solve problems.
• Attention to detail and accuracy.
• Ability to prioritize and meet deadlines.
• Basic computer skills, including proficiency with Microsoft Excel and Word.

Steps to Apply: To be considered, complete the Culture Index Assessment. Applications without this assessment will not be reviewed.

AIS Healthcare specializes in sterile, patient-specific intrathecal pump medications and in-home infusion services, including immune globulin therapies. We are committed to a positive work culture and are seeking impact players who are positive, earnest, and hardworking.