Infusion Coordinator

Arizona Arthritis and Rheumatology Research, PLLC; Irving (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Arizona Arthritis and Rheumatology Associates, P.C. is seeking an ambitious Infusion Coordinator to join our Infusion Team.

The role ensures safe, timely, and coordinated infusion therapy by managing administrative, clinical, and logistical aspects of the treatment process—while supporting both patient care and healthcare providers. Responsibilities include handling calls and referrals, obtaining pre-authorization and benefits verification, assigning referrals, and maintaining strong patient

Qualifications

• Experience in insurance eligibility and benefits.
• Prior authorization experience required.
• Knowledge of medical terminology.

Responsibilities

• Manage incoming calls or post services claims work.
• Input pre-authorization insurance and demographics into scheduling systems; verify benefits.
• Determine contract/benefit eligibility; obtain authorizations for inpatient/outpatient.
• Identify and data-enter referral requests per plan certificate.
• Respond to inquiries from clients, providers and internal departments.
• Conduct clinical screening process.
• Check benefits for facility-based treatment.
• Maintain positive customer relations and coordinate with internal teams.

Skills

Insurance eligibility

Prior authorization

Medical terminology

Customer service

Phone triage

Job description

Description Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 providers, 15 sites and over 400 employees providing assessments and treatments for our rheumatology patients. Our providers work together to keep patients healthy and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department.

Description Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 providers, 15 sites and over 400 employees providing assessments and treatments for our rheumatology patients. Our providers work together to keep patients healthy and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department.

We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Our vision is to provide the best Rheumatology care, anywhere and to balance sustainable operation with the highest possible level of patient care.

We are seeking an ambitious, friendly, positive, and compassionate Infusion Coordinator to join our Infusion Team.

The role of the Infusion Coordinator is to ensure that patients receive safe, timely, and coordinated infusion therapy by managing the administrative, clinical, and logistical aspects of the treatment process—while supporting both patient care and healthcare providers.

Responsibilities

• Managing incoming calls or incoming post services claims work.
• Obtains and inputs pre-authorization insurance and demographic information into the appropriate medical/scheduling system. Verifies patient benefits and eligibility prior to completing referral
• Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient pre-certification, prior authorization, and post service requests.
• Responsible for the identification and data entry of referral requests into the system in accordance with the plan certificate.
• Responds to telephone and written inquiries from clients, providers and in-house departments.
• Conducts clinical screening process.
• Checks benefits for facility-based treatment.
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

Learn more about AARA on our website at http://azarthritis.com

Requirements

QUALIFICATIONS

Essential

• Must be able to work Monday-Thursday from 7:00 a.m. to 6:00 p.m.
• Insurance eligibility and benefits experience
• Prior authorization experience
• Medical terminology

Preferred

• Experience in medical or insurance field
• NextGen