InfraTec Administrative Office Assistant US Inside Sales Representative

German American Chambers of Commerce; Houston (TX); Remote; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a detail-oriented Administrative Assistant and Inside Sales Representative in Houston. This versatile role involves providing exceptional customer service, managing administrative tasks, and supporting sales efforts for a successful U.S. subsidiary. The ideal candidate will thrive in a remote work environment and possess excellent communication skills, organizational abilities, and a customer-focused mindset. With opportunities for training in Germany, this position offers a unique chance to contribute to a dynamic team while engaging in meaningful work that supports international operations. If you are ready to make an impact, this role is perfect for you.

Qualifications

• Associates Degree or High School diploma with 3 years experience required.
• Bilingual in English and German preferred.

Responsibilities

• Assist with administrative tasks and customer inquiries.
• Support sales efforts and maintain communication with headquarters.

Skills

Communication Skills

Organizational Skills

Customer Service

Basic Accounting Skills

Bilingual (English/German)

Education

Associates Degree in Applied Sciences/Business

High School Diploma with 3 years experience

Bachelor's Degree

Job description

InfraTec GmbH was founded 1991 in Dresden / Germany and remains the headquarters for worldwide distribution. The privately held company has two business units - one manufactures and markets infrared components (pyroelectric detectors) and the other one infrared cameras. We operate in the B2B wholesale market with industrial applications. After 30 years in business the number of permanent employees worldwide now exceeds 250. We have been operating a small but successful U.S. subsidiary since 2007 to manage the sales activities in the North American market. Starting as soon as possible, we are looking for a versatile and detail-oriented individual to fill the role of Administrative (Office) Assistant and Inside Sales Representative to assist with sales and administrative work to support the sales efforts of the US subsidiary. This position requires a candidate who can seamlessly switch between administrative tasks, provide outstanding customer service, and contribute to sales efforts. The ideal candidate will be self-organized, customer focused, possess excellent communication skills, works with little supervision and is available 30 - 40 hours per week, working from home within the Houston (TX) area. The candidate should be willing to undergo a job training at InfraTec's headquarters in Dresden, Germany for approximately 3 weeks.

Position: Administrative (Office) Assistant & US Inside Sales Representative

Key Responsibilities:

1. Administrative Support:

• Assist with general business administration tasks
• Aid communication between German headquarters and the US subsidiary
• Act as liaison with OSPs (outsourced service providers)
• Interface to external Accounting, Tax Service and Finance Department of InfraTec HQ
• Ensures compliance with legal business requirements, local customs and insurance needs
• Assist with business travel organization & expense report administration
• Assist with organizing trade shows & conference and attend those at times

Customer Service/ Inside Sales:

• Interface to the sales departments of the InfraTec HQ in Germany and support of the local sales engineers
• Support and follow up of customer inquiries for both business units such as:
• Outbound lead follow up
• Follow up customer inquiries
• After successful training period, takeover of selected clients conceivable
• Maintain a positive and professional demeanor in all customer interactions

Required Skills and Qualifications:

• Associates Degree in Applied Sciences/ Business or High School diploma with at least 3 years of related work experience (Bachelor's degree is a plus)
• Basic accounting skills (US GAAP) preferred
• Bilingual (English/German) preferred
• Excellent communication skills, both written and verbal
• Strong organizational and time management skills
• US work authorization (we do not sponsor any type of work visa for this position)