Infrastructure & Technology Technician - IBM Tape Storage Hardware Development Team TUCSON, US

Avature; Hyde Park Township (IL); Hybrid; USD 65,000 - 112,000; Full time

Job summary

Join a forward-thinking company as a Band 5 Technician, where you will be integral to hardware development efforts. This role involves managing procurement operations and coordinating logistics across global sites. You will thrive in a collaborative environment, ensuring timely delivery of parts and supporting tape library maintenance. With a commitment to innovation and excellence, this position offers a unique opportunity to contribute to cutting-edge technology in a supportive atmosphere. If you're detail-oriented and passionate about technology, this is the perfect opportunity for you.

Benefits

Healthcare benefits

401(k) plan

Paid time off

Training and educational resources

Diverse employee resource groups

Qualifications

• Experience in technician or operations role supporting hardware development.
• Familiarity with procurement processes and supplier communication.

Responsibilities

• Create and manage Purchase Orders for hardware components.
• Coordinate shipments and support tape library maintenance.

Skills

Procurement Management

Hardware Logistics Coordination

Asset Management

Communication Skills

Organizational Skills

Education

High School Diploma/GED

Bachelor's Degree

Job description

The IBM Tape Storage Hardware Development team is seeking a dependable, highly organized and detail-oriented Band 5 Technician to support ongoing hardware development efforts. This role is responsible for managing procurement operations, coordinating hardware logistics, and supporting tape library maintenance and testing activities

The ideal candidate thrives in a fast-paced, collaborative environment, takes ownership of tasks, and is highly organized in managing equipment and parts across multiple global sites.

Your role and responsibilities

• Create and manage Purchase Orders (POs) for hardware components and prototypes
• Partner closely with engineers to follow up with suppliers and ensure timely delivery of parts
• Track and log all inbound and outbound hardware, including serialized assets, to support development schedules
• Coordinate international and domestic shipments to/from IBM labs and development partners
• Support and maintain IBM Tape Libraries used for development, bring-up, and testing
• Assist with setup and troubleshooting of tape subsystems and test configurations

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Demonstrated experience in a technician or operations role supporting hardware development or labs.
• Familiarity with procurement processes, PO management, and supplier communication.
• Comfortable with ordering, tracking, and asset management.
• Strong organizational skills; ability to track serialized components and manage hardware assets.
• Effective communicator; able to collaborate across engineering, supply chain, and support teams.

Preferred technical and professional experience

• Hands-on experience with basic hardware repair, setup, or troubleshooting.
• Prior experience with tape storage products or hardware.
• Understanding of prototype build cycles and test lab schedules andhardware reliability testing

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future.Join us to help build our leading-edge technology portfoliodesigned for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Job Title

Technician - IBM Tape Storage Hardware Development Team

Date posted

09-May-2025

Job ID

32081

City / Township / Village

TUCSON

State / Province

Arizona

Country

United States

Work arrangement

Hybrid

Area of work

Infrastructure & Technology

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

65,000.00

Projected Maximum Salary per year

112,000.00

Position type

Entry Level

No Travel

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?