Infrastructure & Technology Infrastructure Specialist POUGHKEEPSIE, US

Avature; New York (NY); Remote; USD 110,000 - 125,000; Full time

Job summary

An established industry player is seeking an Infrastructure Specialist to oversee the daily operations of a global hybrid infrastructure. This role involves ensuring the performance and security of cloud services while collaborating with various teams to enhance automation and efficiency. Ideal candidates will possess a solid background in public cloud administration, with experience in platforms like AWS and Azure. Join a dynamic team where your contributions will drive innovation and improve service delivery in a fast-paced environment. If you are passionate about technology and eager to tackle complex challenges, this opportunity is for you.

Benefits

Healthcare benefits

401(k) plan

Employee Stock Purchase Plan

Paid time off

Training and educational resources

Diverse employee resource groups

Volunteer opportunities

Qualifications

• Minimum 2 years of experience with public cloud administration.
• Familiarity with IBM Cloud, VMware, AWS, and Azure.

Responsibilities

• Monitor and maintain the availability of TZaaS services and hybrid cloud infrastructure.
• Collaborate with Security Lead to respond to vulnerabilities and incidents.
• Create runbooks for Support personnel.

Skills

public cloud administration

RedHat OpenShift

IBM Cloud

VMware

AWS

Azure

automation tooling

Terraform

Ansible

Chef

Powershell

Golang

Education

Bachelor's Degree

Job description

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this era of and solve some of the world's most challenging problems? If so, let’s talk.

IBM Zone is the one-stop shop for IBMers and partners to build, show, and share solutions built on IBM technologies to facilitate opportunity progression and customer adoption.

As an Infrastructure Specialist, you will be responsible for the day-to-day administration of dedicated Technology Zone’s global hybrid infrastructure. You will collaborate closely with the automation and infrastructure leads to ensure smooth, uninterrupted operations of IBM Cloud, AWS, Azure, and on-premises workloads in a scalable, secure, and performant capacity.

Your role and responsibilities

• Monitor and maintain the availability, performance, capacity, and continuity of Technology Zone as a Service (TZaaS) services and our hybrid cloud infrastructure through proper response to incidents, events, and problems.
• Manage user onboarding and offboarding TZaaS services and hybrid cloud infrastructure.
• Follow, design, configure, implement, and maintain system security strategies, policies, and procedures.
• Collaborate with Security Lead as needed to respond to vulnerabilities and incidents.
• Create runbooks for Support personnel to facilitate common support operations.
• Collaborate with Automation team and Cloud Leads to identify possible areas of improvement and automation.
• Perform regular audits to minimize orphaned workloads across public cloud infrastructure.
• Assist stakeholders as required to support complex MVPs.

Required education

Bachelor's Degree

Required technical and professional expertise

• Minimum 2 years of experience with public cloud administration.
• Experience with RedHat OpenShift preferred.
• Familiarity with IBM Cloud, VMware, AWS, and Azure with demonstrable competency with three of the four.
• Familiarity with automation tooling, i.e., Terraform, Ansible, Chef, Powershell, Golang, etc.

Preferred technical and professional experience

• Familiarity with IBM BISO policies and supporting tooling.
• Sense of urgency and good time management skills.
• Proven customer relationship and teaming skills.
• Self-starter and lifelong learner.
• Excellent verbal and written communication skills.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being.
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance-based salary incentive programs.
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs.
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part-time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Infrastructure Specialist

Date posted

02-Apr-2025

Job ID

24744

City / Township / Village

POUGHKEEPSIE

State / Province

New York

Country

United States

Work arrangement

Remote

Area of work

Infrastructure & Technology

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

110,000.00

Projected Maximum Salary per year

125,000.00

Position type

Entry Level

Some travel may be required based on business demand.

Company

(0147) International Business Machines Corporation

Shift

General (daytime)