Infrastructure & Technology Datacenter Technician Irving, Texas - Evening Shift Irving, US

Avature; Irving (TX); On-site; USD 43,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Data Center Technician to join their team in Irving, Texas. In this entry-level role, you will be responsible for building and configuring servers, troubleshooting hardware issues, and providing exceptional customer service. This position offers a unique opportunity to work in a fast-paced environment where you can grow your technical expertise and contribute to innovative solutions. With a focus on client satisfaction, you'll be at the forefront of technology in a supportive and collaborative workplace. If you are eager to learn and passionate about technology, this role is perfect for you.

Benefits

Healthcare benefits

401(k) plan

Paid time off

Training resources

Diverse employee resource groups

Volunteer opportunities

Qualifications

• Must be fluent in English and able to work without sponsorship.
• Moderate knowledge of PC hardware and networking concepts required.

Responsibilities

• Rack, build, and configure servers while ensuring quality assurance.
• Resolve hardware issues and provide technical support to clients.

Skills

Customer service experience

PC hardware knowledge

Networking concepts

Multi-tasking

Troubleshooting skills

Education

High School Diploma/GED

Associate's Degree/College Diploma

Tools

Cisco networking equipment

Windows

Linux

Job description

Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management.

Your Role and Responsibilities

IBM is currently recruiting for Data Center Specialists to join the Cloud team.

1. Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD) servers.
2. Rack, cable, and deploy Cisco Layer 2 networking equipment.
3. Troubleshoot, test, quality assurance of server hardware.
4. Professionally resolve hardware issues via trouble ticket.

Required Professional and Technical Expertise

1. Must be able to work in this country without company sponsorship.
2. Must be fluent in English.
3. Must be willing to learn quickly, multi-task, and work in a fast-paced environment.
4. Moderate knowledge of PC hardware concepts and component installation.
5. Basic knowledge of various internet-related services and software (mail, web, DNS, etc).
6. General understanding of computer networking concepts.
7. Customer-focused attitude with some previous customer service experience.
8. Network wiring/cabling experience a plus.

Required Education

High School Diploma/GED

Preferred Education

Associate's Degree/College Diploma

Preferred Technical and Professional Experience

1. 3-5 years’ experience with Windows and Linux Platforms.
2. 3-5 years’ experience with computer/server hardware.
3. Certifications are not required but a plus.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers.

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well-being.
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage.
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, and other Paid Care Leave programs.
• Training and educational resources on our personalized, AI-driven learning platform.
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future.

Job Title

Data Center Technician Irving, Texas - Evening Shift

Date posted

15-Apr-2025

Job ID

28628

City / Township / Village

Irving

State / Province

Texas

Country

United States

Work arrangement

Onsite

Area of work

Infrastructure & Technology

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

43,000.00

Projected Maximum Salary per year

75,000.00

Position type

Entry Level

No Travel

Company

(0147) International Business Machines Corporation

Shift

Evening