Infrastructure & Technology Datacenter Technician Irving, Texas - Daytime Shift Irving, US

Avature; Irving (TX); On-site; USD 43,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Data Center Specialist to join their Cloud team. In this entry-level role, you will be responsible for the assembly, configuration, and maintenance of servers and networking equipment, ensuring optimal performance and reliability. The position demands a customer-focused attitude and a willingness to learn in a fast-paced environment. You will have the opportunity to work with cutting-edge technology and contribute to innovative solutions that empower clients. Join this dynamic team and embark on a rewarding career path where your contributions will make a real difference.

Benefits

Healthcare benefits

401(k) plan

Life insurance

Generous paid time off

Training and educational resources

Diverse employee resource groups

Qualifications

• Ability to work without sponsorship and fluency in English required.
• Experience with customer service and PC hardware is essential.

Responsibilities

• Rack, build, and configure servers and networking equipment.
• Troubleshoot server hardware issues and ensure quality assurance.

Skills

Customer Service

PC Hardware Knowledge

Networking Concepts

Troubleshooting Skills

Multi-tasking

English Fluency

Education

High School Diploma/GED

Associate's Degree/College Diploma

Job description

Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management.

Your Role and Responsibilities

IBM is currently recruiting for Data Center Specialists to join the Cloud team.

1. Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD) servers.
2. Rack, cable, and deploy Cisco Layer 2 networking equipment.
3. Troubleshoot, test, and perform quality assurance of server hardware.
4. Professionally resolve hardware issues via trouble ticket.

Required Professional and Technical Expertise

1. Must be able to work in this country without company sponsorship.
2. Must be fluent in English.
3. Must be willing to learn quickly, multi-task, and work in a fast-paced environment.
4. Moderate knowledge of PC hardware concepts and component installation.
5. Basic knowledge of various internet-related services and software (mail, web, DNS, etc.).
6. General understanding of computer networking concepts.
7. Customer-focused attitude with some previous customer service experience.
8. Network wiring/cabling experience a plus.

Required Education

High School Diploma/GED

Preferred Education

Associate's Degree/College Diploma

Preferred Technical and Professional Experience

1. 3-5 years’ experience with Windows and Linux Platforms.
2. 3-5 years’ experience with computer/server hardware.
3. Certifications are not required but a plus.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships live in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well-being.
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance-based salary incentive programs.
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Job Title: Data Center Specialist

Date posted: 15-Apr-2025

Job ID: 28630

City / Township / Village: Irving

State / Province: Texas

Country: United States

Work arrangement: Onsite

Area of work: Infrastructure & Technology

Employment type: Regular

Contract type: Regular

Projected Minimum Salary per year: 43,000.00

Projected Maximum Salary per year: 75,000.00

Position type: Entry Level

No Travel

Company: (0147) International Business Machines Corporation

Shift: General (daytime)

Is this role a commissionable/sales incentive based position?