Infrastructure Technical Program Manager, Global Connectivity Infrastructure Development (AWS)

Amazon; Atlanta (GA); On-site; USD 127,100 - 172,000; Full time

Job summary

Amazon’s GCID-FD team in Atlanta is seeking an Infrastructure Technical Program Manager to drive global connectivity infrastructure programs. You will coordinate cross‑functional teams across software, hardware, and network engineering to deliver complex network deployments on time and within budget.

You’ll manage risk, track milestones, report progress to stakeholders, and ensure security and compliance while balancing speed and cost. Willingness to travel 25–40% is expected.

Qualifications

• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical path management.
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules.

Responsibilities

• Serve as a key member of the GCID-FD team helping to drive overall Network Infrastructure strategy.
• Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.
• Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.
• Create and standardize reporting mechanisms for the GCID-FD group and provide regular progress updates on program deployment to management and stakeholders.
• Periodically report on the overall network development program status across the assigned region.
• Manage and track deployment of approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.
• Manage multiple competing cross‑functional projects/programs simultaneously, some on a global scale.
• Interact with engineers, technicians, vendors and senior management on a daily basis.
• Physically audit completed construction work, review fiber test results, and hand‑off completed delivery to internal customers.
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
• Coordinate access and approvals to security‑regulated sites.

Skills

Technical PM experience

Software development

Project management

Cross-functional teams

Job description

Infrastructure Technical Program Manager, Global Connectivity Infrastructure Development

Job ID: 3171027 | Amazon Data Services, Inc.

Application deadline: Jul 20, 2026

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain. We’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Responsibilities

• Serve as a key member of the GCID-FD team helping to drive overall Network Infrastructure strategy.
• Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.
• Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.
• Create and standardize reporting mechanisms for the GCID-FD group and provide regular progress updates on program deployment to management and stakeholders.
• Periodically report on the overall network development program status across the assigned region.
• Manage and track deployment of approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.
• Manage multiple competing cross‑functional projects/programs simultaneously, some on a global scale.
• Interact with engineers, technicians, vendors and senior management on a daily basis.
• Physically audit completed construction work, review fiber test results, and hand‑off completed delivery to internal customers.
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
• Coordinate access and approvals to security‑regulated sites.

25–40% travel.

Basic Qualifications

• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.

Preferred Qualifications

• 3+ years of working directly with engineering teams experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is mentioned below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Denver – $127,100.00 – $172,000.00 USD annually.

USA, GA, Atlanta – $127,100.00 – $172,000.00 USD annually.

USA, TX, Austin – $127,100.00 – $172,000.00 USD annually.

USA, VA, Herndon – $127,100.00 – $172,000.00 USD annually.