Technical Infrastructure Program Manager - Network Fiber Builds, Global Connectivity Infrastructure Development

Amazon Web Services (AWS); Herndon (VA); On-site; USD 150,000 - 205,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. in the United States is seeking a Technical Infrastructure Program Manager to run a portfolio of network builds from planning through completion. You will prioritize work, align cross-functional teams, and present data-backed updates to senior leadership.

You will own the delivery view across programs, foreseeing risks and trade-offs, and driving priority decisions to keep initiatives on track. This role thrives in ambiguity with a structured, process-driven approach.

Qualifications

• 5+ years of program management or technical project management experience.
• Experience managing cross-functional, geographically distributed teams.
• Knowledge of infrastructure best practices and emerging technologies (network, data center, hardware, software).
• Experience developing program KPIs and performance dashboards (PowerBI, Tableau, or QuickSight).
• Experience managing vendor relationships and executive communications.

Responsibilities

• Own portfolio management across the program, prioritizing builds and reporting integrated status to leadership.
• Drive the implementation of large-scale telecommunication infrastructure deployments on a global scale.
• Collaborate with stakeholder teams to gather deployment requirements.
• Develop and maintain process documentation.
• Program manage from intake, engineering, business development, material acquisition, deployment, and closeout.
• Provide deployment support for projects, augmenting the local region TIPM across the globe.
• Create and maintain dashboards and KPIs to measure program effectiveness.
• Lead regular executive updates and cross-functional team communications.

Skills

Program management

Cross-functional leadership

Stakeholder management

Executive communication

Data analysis

Education

Bachelor's degree in Engineering, Construction Management, or equivalent

Tools

PowerBI

Tableau

QuickSight

Salesforce

GIS platforms

Job description

Application deadline: Sep 27, 2026

Description

Today, Amazon Web Services provides a highly reliable, scalable, low cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones. AWS Regions provide multiple, physically separated and isolated Availability Zones connected with low latency, high throughput, and highly redundant networking. These Availability Zones give AWS customers an easier and more effective way to design and operate applications and databases, and they make those systems more highly available, fault tolerant, and scalable than traditional single data center or multi data center infrastructures. Would you like to join the team that plans and delivers the network builds behind that low latency, high throughput, and highly redundant network?

Global Connectivity Infrastructure Development (GCID) runs a Delivery function that owns the end to end delivery picture across our telecommunication network infrastructure programs. We are looking for a technically strong Technical Infrastructure Program Manager to run a portfolio of network builds from planning through completion. You will prioritize work based on customer needs and target dates, make sure deliverables come together across teams, and build integrated delivery plans that carry each build to handover.

You will hold the single, trusted view of delivery status across the program, form a clear position on risk and priority, and recommend decisions to leadership. You will own a portfolio of builds, bring teams to one shared view of status, and drive the prioritization decisions and trade-offs that keep delivery on track. You will give confident, data-backed updates to senior leaders and partner across many teams to move work forward.

You work well in ambiguity. You set up structure, standardize what you can, and improve the process as you go. You communicate clearly in writing and in person, and you hold a portfolio view rather than get pulled into managing every task. If you want to shape how a global infrastructure program delivers, we would like to talk to you.

Key job responsibilities

• Own portfolio management across the program, prioritizing builds and reporting integrated status to leadership
• Drive the implementation of large-scale telecommunication infrastructure deployments on a global scale
• Collaborate with stakeholder teams to gather telecommunication infrastructure deployment requirements
• Develop and maintain process documentation
• Program manage from intake, engineering, business development, material acquisition, deployment, and closeout
• Provide deployment support for projects, augmenting the local region TIPM across the globe
• Create and maintain performance dashboards and KPIs to measure program effectiveness
• Drive process improvements through data analysis and stakeholder feedback
• Lead regular executive updates and cross-functional team communications

Basic Qualifications

• 5+ years of program management or technical project management experience
• 5+ years of technical infrastructure or program management experience for data center or telecommunications infrastructure
• Experience in portfolio or program management across multiple teams
• Experience managing cross-functional, geographically distributed teams
• Excellence in stakeholder management and executive communication
• Knowledge of infrastructure best practices and emerging technologies (network, data center, hardware, software)
• Experience with varying scenarios of infrastructure builds

Preferred Qualifications

• Bachelor's degree in Engineering, Construction Management, or equivalent experience
• Strong understanding of fiber optic and pre-terminated fiber design, construction, and Outside Plant installation
• Knowledge of civil and telecom design requirements for data centers
• Experience developing program KPIs and performance dashboards (PowerBI, Tableau, or QuickSight)
• Familiarity with Kaizen and continuous improvement methodologies
• PMP certification
• Experience managing vendor relationships
• Proficiency in Salesforce, GIS platforms, and data visualization tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Denver - 148,700.00 - 201,200.00 USD annually

USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Company - Amazon Data Services, Inc.

Job ID: A10557068