Infrastructure Systems Engineer II

Conduent; Wilmington (DE); On-site; USD 69,000 - 90,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Retirement Savings

Employee Discounts

Career Growth Opportunities

Training

Great Work Environment

Job summary

Conduent is seeking a Systems Administrator to maintain secure, stable, and high-performing technology environments. You will support provisioning, configuration, operation, monitoring, and maintenance of systems, servers, tools, and related infrastructure.

You will work with application, database, security, network, and development teams to keep environments stable, secure, and ready for ongoing modernization.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of five years of systems administration or infrastructure support experience.
• Experience with Windows Server administration.
• Experience with IIS and web/application server support.
• PowerShell scripting and automation experience.
• Experience with Azure DevOps, TFS, Git, and CI/CD pipelines.
• Experience with Active Directory, Okta, SSO, MFA, OAuth, and OpenID Connect.
• Experience with SQL Server or relational database support.
• Experience with batch scheduling and operational job support.
• Experience with REST APIs, API gateways, and messaging platforms.

Responsibilities

• Install, configure, monitor, and maintain Windows Server environments and supporting tools.
• Support web and application server environments, including IIS and configuration files.
• Monitor availability, performance, logs, storage, and environment health.
• Troubleshoot server, application, network, database connectivity, and deployment issues.
• Assist with backups, disaster recovery, patching, upgrades, and service recovery.
• Create and maintain automation scripts using PowerShell or similar tools.
• Support DevOps tooling and deployment automation (Azure DevOps, TFS, Git).
• Assist with authentication/authorization technologies and API integration.
• Coordinate with vendors and internal teams to resolve issues.

Skills

Windows Server administration

IIS/web server support

PowerShell scripting

Troubleshooting

Documentation and runbooks

Education

Bachelor's degree in Computer Science / IT or related field

Tools

Azure DevOps

TFS

Git

CI/CD pipelines

Active Directory

Okta

SSO/MFA/OAuth/OpenID Connect

APIs / REST

Monitoring tools

Disaster recovery

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Systems Administrator

Are you an experienced systems professional who enjoys maintaining secure, stable, and high-performing technology environments?

Do you enjoy working across technical teams to troubleshoot issues, automate processes, and support ongoing technology modernization?

About The Role

As a Systems Administrator, you will support the provisioning, configuration, operation, monitoring, and maintenance of systems, servers, tools, and related infrastructure. You will work with application, database, security, network, and development teams to keep environments stable, secure, and ready for ongoing technology modernization.

In this role, you will support Windows Server and application environments, troubleshoot infrastructure and application issues, automate operational processes, and assist with deployments, disaster recovery, and modernization initiatives.

Responsibilities

As a Systems Administrator, you will be responsible for:

• Installing, configuring, monitoring, and maintaining Windows Server environments, system software, and supporting tools.
• Supporting web and application server environments, including IIS, application pools, services, and configuration files.
• Monitoring system availability, performance, logs, storage, scheduled jobs, and overall environment health.
• Troubleshooting server, application, network, database connectivity, access, deployment, and performance issues.
• Supporting backups, restores, disaster recovery exercises, patching, upgrades, and service recovery activities.
• Creating and maintaining automation scripts using PowerShell or similar scripting tools.
• Supporting scheduled batch processing, job monitoring, job failures, reruns, and operational reporting.
• Supporting DevOps tools such as Azure DevOps, TFS, Git, build pipelines, release pipelines, and deployment automation.
• Assisting with software builds, deployments, environment validation, release support, and rollback planning.
• Supporting authentication and access management technologies such as Active Directory, service accounts, certificates, SSO, MFA, OAuth, OpenID Connect, and Okta.
• Supporting API, messaging, and integration technologies such as REST APIs, API gateways, queueing platforms, and secure endpoint configuration.
• Assisting with database environment support, including connectivity, logging, monitoring, backup coordination, and storage growth review.
• Supporting monitoring, logging, performance testing, and reporting tools used to track application and infrastructure health.
• Maintaining technical documentation, runbooks, configuration notes, deployment notes, and operational procedures.
• Following change management, incident management, security, audit, and compliance processes.
• Coordinating with vendors and internal teams to resolve infrastructure, application, tool, and integration issues.
• Assisting with cloud readiness, server upgrade planning, environment inventory, and technology modernization activities.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field is desired. Equivalent education, training, or experience may be considered.
• Minimum of five years of systems administration or infrastructure support experience.
• Experience with Windows Server administration.
• Experience with IIS and web/application server support.
• Experience with PowerShell scripting and automation.
• Experience with Azure DevOps, TFS, Git, and CI/CD pipelines.
• Experience with Active Directory, Okta, SSO, MFA, OAuth, and OpenID Connect.
• Experience with certificates, service accounts, and access management.
• Experience with SQL Server or relational database support.
• Experience with batch scheduling and operational job support.
• Experience with REST APIs, API gateways, and messaging platforms.
• Experience with monitoring, logging, performance testing, and reporting tools.
• Experience with backup, restore, patching, upgrade, and disaster recovery support.
• Knowledge of cloud readiness and infrastructure modernization concepts.
• Experience supporting enterprise application environments across development, test, UAT, and production.
• Strong troubleshooting skills across servers, applications, databases, networks, access, and deployments.
• Ability to work effectively with developers, business analysts, DBAs, security teams, network teams, vendors, and management.
• Ability to document work clearly and follow operational, security, and change control processes.
• Ability to support planned maintenance, deployments, production issues, or recovery activities when needed.

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

• Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

Working For You

Perks and rewards designed for you:

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment.
• Retirement Savings: We support you as you invest in your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

• Bring your authentic self to work.
• Grow and thrive, both personally and professionally
• Make a difference with our clients, in our communities, and with the millions of people we support.

With a large workforce across 24 countries, we’re proud to foster a truly global culture—one that supports well-being, values every contribution, and empowers our people to grow both personally and professionally.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($69,300 - $90,000).

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [e-mail]. You may also click here to access Conduent's ADAAA Accommodation Policy.