Infrastructure/Systems Administrator

Triglocon; Washington (District of Columbia); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

Paid Time Off

Paid Holidays

Disability & Life Insurance

401(k) Retirement Plan

Professional Training

Job summary

A technology consulting firm is seeking a Software Support Specialist in Washington, DC. The role involves providing support for Defense Medical Logistics Standard Support (DMLSS) and network systems. Candidates must have at least 10 years of relevant experience, a Bachelor's degree in Information Technology, and Comptia Security+ certification. This position offers a comprehensive benefits package including medical coverage, paid time off, and a 401(k) retirement plan.

Qualifications

• 10 years of field experience in technical support and network issues.
• Must complete DoD Information Assurance requirements.
• Must maintain DoD Information Assurance training requirements.

Responsibilities

• Provide technical support for DMLSS and network troubleshooting.
• Manage configuration analysis and development for communication equipment.
• Manage configuration, diagnostics, and updates for servers, workstations, and networking gear.
• Coordinate with Base Communications and vendor support for IT issues.

Skills

Technical Support

Network Support

Troubleshooting

Configuration Analysis

Education

Bachelor's Degree in Information Technology

Comptia Security+ certification

Job description

DUTIES SHALL INCLUDE: Software Support Defense Medical Logistics Standard Support (DMLSS) User, Network Support, Technical Support Application Virtualization Hosting Environment (AVHE) and System Support access and troubleshooting DMLSS. Imaging, security patches, software loads, equipment inventory, diagnostics, repair, receive, log, troubleshoot, analyze, system compliance, virus check programs, service packs, hot fixes, and resolve operating system upgrades on DMLSS. The contractor shall also provide general management of configuration analysis, development, integration for server, laptop, desktop-based systems, switches, computer hardware, land mobile radios, satellite phones and all other communication equipment to include overall administration of networking, configuring, diagnosing, updating, developing, and resolving any issues by working with Base Communications and/or vendor specific support of all information technologies for ECMM.

Minimum/General Experience: 10 years of field experience with commensurate skills, knowledge, and background.

Minimum Education Requirement/Certificates: Bachelor's Degree in Information Technology, and Comptia Security+ certification. Must complete and remain current with DoD Information Assurance and other governmental IM/IT related training requirements

At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes:

• Medical, Dental & Vision Coverage – Coverage for eligible employees and family through CareFirst and VSP.
• Paid Time Off – PTO granted in accordance with contract requirements.
• Paid Holidays – 11 federal holidays observed annually.
• Disability & Life Insurance – Short-term/long-term disability, life insurance, and AD&D coverage included.
• 401(k) Retirement Plan – Competitive plan managed through Ameritas.
• Professional Training – Formal training provided as required, with additional learning opportunities based on role.