Infrastructure Specialist

Avangrid; Town of Vestal (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

12% 401(k) match

Comprehensive health, dental, and vis

Tuition reimbursement

Professional development and career-提升

Job summary

Avangrid is seeking an Infrastructure Specialist to maintain and support Operational Smart Grids (OSG) network infrastructure, policies, standards and procedures. You will collaborate with technical teams, project managers and external vendors to deliver operational support across enterprise services.

The role involves incident response, design and implementation of changes, compliance with NERC/CIP, and high-security controls for critical SCADA systems.

Qualifications

• BS/BA degree in Business, Computer Science, or other technical discipline.
• Five years of enterprise infrastructure experience.
• Experience with data center operations, disaster recovery, security & compliance management.
• Ability to work with customers, colleagues and vendors.
• Team player with the ability to work independently.

Responsibilities

• Respond to incidents and tasks to meet SLAs.
• Collaborate with clients, vendors, and project teams to design and support solutions.
• Plan, implement changes to infrastructure for projects.
• Maintain OSG network equipment and security controls.
• Contribute to implementation plans for infrastructure technologies.
• Evaluate and test hardware and software products.
• Ensure compliance with NERC/CIP guidelines.
• Provide 24x7 on-call support and may visit substations.
• Coordinate special assignments from Infrastructure Management.

Skills

Data Center Operations

Disaster Recovery

Security & Compliance

UNIX OS

Linux OS

Microsoft Windows

VMware

Citrix

Education

BS/BA in Business, Computer Science, or technical discipline

Tools

VMware

Citrix

UNIX

Linux

Windows

Job description

Position Information

Job Title: Infrastructure Specialist
Location: Binghamton, NY
Salary Range: $79,680 - $99,600
Schedule: On Site, 5 days

Job Summary

Maintenance, and support of Operational Smart Grids (OSG) network infrastructure, operational policies, standards, best practices, procedures, tools, and projects in support of OSG. Works with technical teams, project manager owners and external vendors to provide operational and project support for a diverse set of operational enterprise services.

Key Responsibilities

• Provide timely responses to all incidents, tasks and requests assigned to meet Service Level Agreements.
• Work with internal clients, suppliers/contractors, project teams and other technical staff to identify, design and support technical solutions.
• May design, plan and implement changes to the environment for improvements or projects.
• Perform maintenance and support of network equipment in OSG.
• Works on technical implementation plans in support of infrastructure technologies.
• Evaluation, selection, and testing of hardware and software products.
• Maintain regulatory compliance under NERC/CIP guidelines.
• Maintain high quality security controls surrounding the critical SCADA systems.
• Perform/coordinate special assignments from OSG Infrastructure Management.
• Provide 24x7 on call support which would include potential visits to substations when necessary.

Required Qualifications

• Position requires a minimum of five (5) years' experience working with infrastructure solutions in an enterprise environment. Position requires professional experience with more than one of the following areas:
  • Data Center Operations, Disaster Recover/Business Continuity Planning & Execution, Security & Compliance Management, Fundamental understanding of UNIX Operating Systems (OS), Linux OS, Microsoft OS, VMware, Citrix.
• BS/BA Degree in Business, Computer Science, or other technical discipline.
• Will consider additional years of relevant experience and/or related technical certifications in lieu of degree requirement.
• Must possess ability to deal collaboratively, diplomatically, and successfully with customers, co-workers and other professional colleagues, managers, and staff.
• Must be able to work effectively in a team environment, as well as work independently with limited supervision.
• Must have excellent problem-solving skills while providing first class customer service. Requires outstanding oral and written communication skills.
• Each employee must accept responsibility for their own safety and health as well as the safety and health of their fellow employees.

Preferred Qualifications

• Knowledge of professional standards and trends within area of responsibility.
• Experience in deploying firewalls and VPNs.
• Understanding in multiple security technologies, including network security, NAC, Micro segmentation, network security architecture.
• Experience with Network Access Control deployment in a large enterprise.
• Experience with authentication systems such as RADIUS, TACACS+, SSO, LDAP
• SD-WAN and other tunneling/encryption transport technologies desired
• Network Security Automation and DevOps experience is a definite plus
• Routing and Switching experience (BGP, OSPF, VPC, vain traffic engineering, Multicast, etc.)

Competencies

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or external)
• Communication
• Collaboration
• Leadership (people managers/leaders)

What We Offer

• Competitive benefits and growth opportunities
• Generous performance-based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career-advancement pathways

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

Equal Employment Opportunity Statement

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

Accommodations

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

System Emergency Role Information

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Compliance Role Information

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.

Job Posting End Date

November-27-2026