Infrastructure Specialist

International Business Machines Corporation; Armonk (NY); Remote; USD 187,000 - 230,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Job summary

IBM Corporation in Armonk, NY is seeking an Infrastructure Specialist to ensure high availability of enterprise systems. This role supports up to remote telecommuting, engaging with multiple client sites across the US while driving automation and reliability initiatives.

You will implement infrastructure as code, leverage AWS and observability tooling, and collaborate with development teams to deliver scalable, secure solutions.

Qualifications

• Bachelor's degree in Computer Engineering or related field.
• Minimum five years of experience in architecture, infrastructure, DevOps, or SRE roles.
• Experience with AI Ops, IaC, AWS, Observability, incident management and CI/CD pipelines.

Responsibilities

• Maintain systems with minimal downtime and monitor performance.
• Handle incidents and conduct post-incident reviews to prevent recurrence.
• Develop automation for deployment, configuration management, and monitoring.
• Define and track SLOs and meet performance targets.
• Forecast resource needs and ensure scalability.
• Collaborate with development teams to design reliable, scalable systems.
• Implement and maintain infrastructure plans for servers, networks, and storage.
• Manage LANs/WANs/WLANs and network security devices; enforce security policies.
• Monitor performance, capacity, and security; perform routine maintenance and upgrades.
• Diagnose and resolve complex technical problems.

Skills

AI Ops

IaC

AWS Cloud Platform

Observability

Incident Management

CI/CD Pipelines

Education

Bachelor's degree in Computer Engineering or related

Job description

Introduction

Your role and responsibilities

Infrastructure Specialist, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 100% telecommuting permitted):

• Maintain systems are up and running with minimal downtime, monitor performance, and identify and resolve potential issues.

• Handle and resolve incidents, conduct post-incident reviews to prevent recurrence, and develop automated solutions for common issues.

• Develop and implement automation tools for deployment, configuration management, and monitoring, reduce manual effort, and improve consistency.

• Define and track Service Level Objectives (SLOs) and work to meet or exceed performance and reliability targets.

• Monitor system resource usage and forecast future needs to ensure systems can handle anticipated traffic and load.

• Analyze system performance, identify bottlenecks, and implement solutions to improve efficiency and speed.

• Collaborate with development teams to design and implement reliable and scalable systems and participate in design reviews.

• Implement and maintain monitoring systems, set up alerts for potential issues, and analyze performance metrics.

• Develop and implement infrastructure plans for servers, networks, and storage, including hardware and software installations.

• Manage LANs, WANs, WLANs, and network security devices such as firewalls, routers, and switches.

• Implement and maintain security protocols, policies, and tools to protect infrastructure and data.

• Monitor system performance, capacity, and security continuously, resolve issues, and perform routine maintenance and upgrades.

• Diagnose and resolve complex technical problems related to systems and infrastructure.

• Utilize: AI Ops (Artificial Intelligence for IT Operations), Infrastructure as Code (IaC), AWS Cloud Platform, Observability (Monitoring, Logging & Tracing), Incident Management & Alerting, Continuous Integration/Continuous Delivery (CI/CD) Pipelines.

Required: Bachelor's degree or equivalent in Computer Engineering, Engineering or related and five (5) years of experience as a Solution Architect, Infrastructure Specialist, Systems Engineer, DevOps Engineer, Site Reliability Engineer or related. Five (5) years of experience must include utilizing AI Ops (Artificial Intelligence for IT Operations), Infrastructure as Code (IaC), AWS Cloud Platform, Observability (Monitoring, Logging & Tracing), Incident Management & Alerting, Continuous Integration/Continuous Delivery (CI/CD) Pipelines. $186,742-$230,000 per year. Full time. D189.

Required technical and professional expertise

Bachelor's degree or equivalent in Computer Engineering, Engineering or related and five (5) years of experience as a Solution Architect, Infrastructure Specialist, Systems Engineer, DevOps Engineer, Site Reliability Engineer or related. Five (5) years of experience must include utilizing AI Ops (Artificial Intelligence for IT Operations), Infrastructure as Code (IaC), AWS Cloud Platform, Observability (Monitoring, Logging & Tracing), Incident Management & Alerting, Continuous Integration/Continuous Delivery (CI/CD) Pipelines.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.