Infrastructure Services Management Engineer (CRM) | Req#3910

ActioNet, Inc.; Maryland; Remote; USD 80,000 - 110,000; Full time

Job summary

ActioNet, Inc. is seeking an Infrastructure Services Management Engineer for a remote role based in Suitland, MD. The role entails managing network hardware and operating systems, providing support and troubleshooting, and ensuring operational excellence. Ideal candidates will have at least 3 years of relevant experience and skills in network management protocols.

Benefits

Medical Insurance

401(k) Savings Plan

Flexible Spending Accounts (FSA)

Paid Time Off (PTO)

Employee Referral programs

Qualifications

• 3 years experience in IT services related to infrastructure.
• Ability to supervise and coordinate network hardware and operating systems.
• Familiarity with TCP/IP communication protocols.

Responsibilities

• Supervise, coordinate, and perform network hardware and OS changes.
• Troubleshoot network issues at physical and logical levels.
• Participate in planning and implementing new network infrastructure.

Skills

Network troubleshooting

System capacity analysis

Technical consultation

Job description

ActioNet has an opportunity for an Infrastructure Services Management Engineer . This role is remote and based in Suitland, MD.

Responsibilities:

• Supervise, coordinate, and/or perform network hardware and operating system additions and changes, including the investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.
• Provide direct support in daily network hardware and operating systems operations, including evaluating system utilization, monitoring response times, and providing primary support for detecting and correcting operational issues.
• Troubleshoot network problems at the physical and logical levels, using network measurement tools and working with communication protocols.
• Participate in the planning, design, technical review, and implementation of new network infrastructure hardware and operating systems for voice and data communication networks.
• Maintain network infrastructure standards, including TCP/IP communication protocols.
• Provide technical consultation, training, and support to IT staff as designated by the government.
• Diagnose and resolve complex communication problems.

Requirements:

• Experience: 3 years
• Perform daily activities of configuration and operation of systems, which may be mainframe, mini, or client/ server-based .
• Optimize system operation and resource utilization, and perform system capacity analysis and planning.
• Assist users in accessing and utilizing business systems.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator !

• Advanced and Managed IT Services
• Agile Software Development
• DevSecOps
• Cybersecurity
• Health IT
• C4ISR & SIGINT
• Data Center Engineering & Operations

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• Commitment to Employees : We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters .
• Commitment to Customers : We are committed to our customers by driving and sustaining Service Delivery Excellence.
• Commitment to Community : We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter , you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:

• Medical Insurance
• Vision Insurance
• Life and AD&D Insurance
• 401(k) Savings Plan
• Education and Professional Training
• Flexible Spending Accounts (FSA)
• Employee Referral and Merit Recognition Programs
• Employee Assistance and Identity Theft Protection
• Paid Holidays: 11 per year
• Paid Time Off (PTO)
• Disability Insurance

ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

********Direct Applicants, only. No Agencies, No third-party recruiters, please********

ActioNet Core Value #1 - Instill Integrity In Everything We Do