Infrastructure & Platform Operations Lead

Koniag Services, Inc.; Washington, Northern (District of Columbia, KY); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid parental leave

Life and disability insurance

Flexible spending accounts

Commuter benefits

Tuition reimbursement

Job summary

Koniag IT Systems, LLC is seeking an Infrastructure & Platform Operations Lead to oversee day-to-day operations of a hybrid, multi-cloud environment for a large federal civilian agency in Washington, DC. You will coordinate platform reliability, security compliance, and change management, serving as the primary technical contact for infrastructure operations.

The ideal candidate has 10+ years of enterprise IT infrastructure experience, including 3+ years in a leadership role, and a strong

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 10 years of enterprise IT infrastructure experience, including 3+ years leading technical teams.
• Demonstrated experience managing hybrid on-premises/cloud environments (AWS GovCloud preferred) and VMware virtualization.

Responsibilities

• Lead and mentor a multidisciplinary infrastructure team spanning server/cloud engineering, storage/backup, database administration, and monitoring/SRE.
• Own the technical roadmap for hybrid on-premises and AWS GovCloud infrastructure, including data center exit and workload migration.
• Serve as the primary escalation point for Severity 1/2 incidents, driving root cause analysis and cross-team remediation.
• Plan capacity, budget, and lifecycle refresh for compute, storage, and network assets with the customer’s Office of the CIO and program management.
• Establish and enforce operational standards, runbooks, and change management aligned to ITIL practices and CAB.
• Oversee the BDCR program, including DR testing, failover exercises, and RTO/RPO validation for mission-critical systems.
• Ensure compliance with FISMA, NIST SP 800-53, and FedRAMP; support ATO packages and ConMon activities.
• Manage vendor/OEM relationships and track SLA/OLA performance against contracts.
• Report infrastructure health and modernization progress to KITS leadership and government stakeholders.
• Support proposal development, staffing plans, and onboarding for infrastructure operations personnel.

Skills

Windows Server

Linux server administration

Storage/Backup

SQL Server/Oracle

Cloud/Hybrid IT

Leadership/People management

Education

Bachelor’s degree in Computer Science/IT

Tools

ServiceNow

Splunk

SolarWinds

Grafana

Datadog

Job description

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking an Infrastructure & Platform Operations Lead to support KITS and our government customer in Washington, DC. This position requires the candidate to be able to obtain a Public Trust.

Benefits include

• medical
• dental
• vision insurance
• 401(k) retirement plan
• paid time off
• paid parental leave
• life and disability insurance
• flexible spending accounts
• commuter benefits
• tuition reimbursement

Koniag IT Solutions (KITS) is seeking an Infrastructure & Platform Operations Lead with a minimum of 10 years of progressive IT infrastructure experience, including at least 3 years in a lead or supervisory capacity, to oversee day-to-day operations of a hybrid, multi-cloud enterprise environment supporting a large federal civilian agency. The ideal candidate serves as the primary technical point of contact for infrastructure operations, coordinating platform reliability, security compliance, and change management across the program.

The Infrastructure & Platform Operations Lead will be responsible for leading enterprise data center consolidation and cloud migration efforts, managing cross-functional infrastructure teams (server, storage, database, and monitoring/SRE), and can translate agency modernization priorities into an executable operations roadmap.

Key responsibilities include but are not limited to:

• Lead and mentor a multidisciplinary infrastructure team spanning server/cloud engineering, storage/backup, database administration, and monitoring/SRE functions.
• Own the technical roadmap for hybrid on-premises and AWS GovCloud infrastructure, including ongoing data center exit and workload migration efforts.
• Serve as the primary escalation point for Severity 1/2 incidents, driving root cause analysis and coordinating cross-team remediation.
• Partner with the customer's Office of the CIO and program management to plan capacity, budget, and lifecycle refresh for compute, storage, and network assets.
• Establish and enforce operational standards, runbooks, and change management processes aligned to ITIL practices and the customer's Change Advisory Board (CAB).
• Oversee the business disaster continuity and recovery (BDCR) program, including DR testing, failover exercises, and recovery time/point objective (RTO/RPO) validation for mission-critical financial and case-management systems.
• Ensure infrastructure and platform operations comply with FISMA, NIST SP 800-53, and FedRAMP requirements; support Authority to Operate (ATO) packages and continuous monitoring (ConMon) activities.
• Manage vendor and OEM relationships (cloud, hardware, and software) and track SLA/OLA performance against contract requirements.
• Report program-level infrastructure health, risk, and modernization progress to KITS leadership and government stakeholders.
• Support proposal development, staffing plans, and onboarding for infrastructure operations personnel.

Education and Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field from an accredited college or university
• Minimum of 10 years of enterprise IT infrastructure experience, including 3+ years leading technical teams
• Demonstrated experience managing hybrid on-premises/cloud environments, including AWS (GovCloud preferred) and VMware virtualization

Required Skills and Competencies

• Strong working knowledge of Windows Server and Linux server administration, enterprise storage/backup, and relational database platforms (Microsoft SQL Server and/or Oracle).
• Experience with data center consolidation, cloud migration, or infrastructure modernization initiatives on a federal contract.
• Working knowledge of federal IT security frameworks (FISMA, NIST SP 800-53, FedRAMP) and ATO/ConMon processes.
• Experience with ITSM tools (e.g., ServiceNow) and ITIL-aligned incident, problem, and change management.
• Excellent written and verbal communication skills, with experience briefing government program and technical leadership.

Security Requirement

• Ability to obtain Public Trust

Desired Skills and Competencies

• PMP, ITIL Foundation, or equivalent process/leadership certification.
• AWS Certified Solutions Architect (Associate or Professional) or equivalent cloud certification.
• Experience supporting a civilian financial regulatory or capital-access/loan-servicing IT environment.
• Familiarity with enterprise monitoring/observability platforms (Splunk, SolarWinds, Grafana, or Datadog).
• Experience managing business disaster continuity and recovery (BDCR) programs for financial systems.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristicprotected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [e-mail] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long‑term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled.Shareholder Preference in accordance with Public Law 88-352