Infrastructure operations engineer for Linux systems

CloudLinux; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Paid vacation

Public holidays

Medical insurance

Gym reimbursement

Education budget

Patent reward program

Job summary

CloudLinux Inc. ищет специалиста по инфраструктуре Linux для удаленного участия в нашей глобальной команде.

Ваша задача — поддерживать и разворачивать инфраструктуру, обеспечивать доступы, управление серверами и обработку инцидентов в различных средах: bare metal, частном и публичном облаках. Мы ценим опыт работы с Linux, сетями, виртуализацией, автоматизацией и англоязычную коммуникацию для удаленной совместной работы.

Qualifications

• Hands-on Linux troubleshooting in production-like env (RHEL family preferred).
• Strong TCP/IP, DNS, HTTP, TLS knowledge; isolate failures.
• Experience with virtualization or cloud platforms.
• Ability to own incidents: gather evidence, prioritize, communicate progress.
• Experience with production changes, rollback and verification.
• Scripting in Bash or Python; adapt automation; verify before prod.
• Clear English for remote work.
• Nice to have: OpenNebula, KVM, Ansible, Terraform, GitLab CI, Jenkins, Git, FreeIPA/LDAP/Google Workspace.

Responsibilities

• Handle onboarding, offboarding, and access management requests.
• Own common Linux and infra requests from triage to resolution.
• Provision hosts across bare metal, private and public clouds; escalate as needed.
• Troubleshoot DNS and perform domain-management changes.
• Execute firewall and OS changes with rollback and verification.
• Monitor infrastructure, respond to alerts, and coordinate recovery.
• Filter alert noise; route alerts to correct owners.
• Process Jira requests per priorities and keep requesters informed.
• Deploy services from runbooks; escalate design decisions.
• Document recurring procedures and improve onboarding and access reviews via automation.

Skills

Linux troubleshooting

Networking (TCP/IP, DNS, HTTP, TLS)

Incident ownership & escalation

Automation scripting (Bash/Python)

English communication

Tools

OpenNebula

KVM

Ansible

Terraform

GitLab CI

Jenkins

Git

FreeIPA

LDAP

Google Workspace

Job description

Описание

CloudLinux is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful. We are looking for an Infrastructure Operations Engineer (Linux) to join the CloudLinux Infrastructure Team.

Задачи

• Handle onboarding, offboarding, and access-management requests under established procedures: least privilege, the right approvals, and a check that the requested action actually works, not just the login Own common Linux and infrastructure requests and incidents from triage through verified resolution or escalation to a named owner
• Execute and verify standard host provisioning and production-server changes across bare metal, private cloud, and public cloud environments; elevate exceptions
• Troubleshoot DNS and perform approved DNS and domain-management changes under established procedures
• Execute approved firewall and operating-system changes with rollback and post-change verification
• Monitor infrastructure and respond to alerts and incidents. Judge recovery by whether people can do their work, not by a green status page, and send regular updates until recovery is confirmed.
• Tell alert noise from real damage, and fix the routing or ownership of an alert instead of silencing it
• Handle Jira requests according to agreed priorities and response times, keeping requesters informed
• Deploy standard services from approved specifications and runbooks; elevate design decisions
• Document recurring procedures for backup coverage and improve onboarding, offboarding, and access reviews through small automation changes

Требования

• Hands-on experience troubleshooting Linux systems in a real or production-like environment; RHEL-family systems are preferred
• Working knowledge of TCP/IP, DNS, HTTP, and TLS, with the ability to isolate OS, network, and application failures
• Hands-on experience with at least one virtualization or cloud environment
• Ability to own an incident or ticket: gather evidence, prioritize by impact, communicate progress, verify recovery, and elevate with a clear hypothesis
• Experience executing standard production changes safely, including rollback and post-change verification
• Ability to read and adjust existing automation or create a small Bash or Python improvement; practical use of AI assistants for troubleshooting, scripting, and documentation, with verification before production changes
• Clear spoken and written English for asynchronous remote work.
• Будет плюсом: Experience with OpenNebula, KVM, or another private-cloud or virtualization platform;
• Familiarity with Ansible or another configuration-management tool;
• Familiarity with Terraform, GitLab CI, or Jenkins;
• Familiarity with Git;
• Familiarity with FreeIPA, LDAP, or Google Workspace administration

Условия

• A focus on professional development
• Interesting and challenging projects
• Fully remote work with flexible working hours, which allows you to schedule your day and work from any location worldwide
• Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves
• Compensation for private medical insurance
• Co-working and gym/sports reimbursement
• Budget for education
• The opportunity to receive a reward for the most innovative idea that the company can patent