Infrastructure Operations Engineer

Calance; Las Vegas (NV); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Healthcare, life and disability保险

11+ holidays per year and 23 days PTO

Well-being programs

Affinité groups for lawyers and staff

Job summary

Latham is seeking an Infrastructure Operations Engineer for its Las Vegas office. The role supports physical and virtual servers, storage systems, patching, backups, and recovery testing with a hybrid in-office schedule.

You will manage lifecycle activities, ensure security and reliability, and work across IT teams and vendors to resolve incidents and document configurations.

Qualifications

• 7+ years of progressive computer systems management and support experience in a multi-site enterprise environment
• 5+ years installing and maintaining Windows servers and related OS tasks
• 5+ years installing, maintaining, and supporting enterprise server, storage and backup systems (Dell, storage, backups)
• 5+ years with Active Directory in a large Microsoft environment (DHCP, DNS, GPOs)
• 5+ years with high availability systems using VMware
• Experience with VMware NSX, vSAN and other vSphere technologies
• 5+ years installing, maintaining, and supporting RHEL Linux and Kubernetes based systems

Responsibilities

• Troubleshoot complex infrastructure incidents and coordinate with Design/Engineering teams and vendors
• Monitor health, performance and capacity of infrastructure; proactively resolve issues
• Support lifecycle management: hardware/software refreshes, migrations and decommissioning
• Maintain up-to-date technical documentation (SOPs, inventories, topology diagrams)
• Protect sensitive information and ensure compliance with firm policies and change management

Skills

ITIL

ITSM

Problem Management

Service Management

Change Management

Analytical skills

Interpersonal skills

Education

Bachelor's degree in Information Technology or related field

Microsoft Certification (preferred)

VMware Certification (VCP) or equivalent (preferred)

Tools

VMware NSX

VMware vSAN

VMware Cloud Foundation

Dell PowerEdge servers

Rubrik

PURE Storage

Kubernetes

RHEL Linux

Job description

The Infrastructure Operations Engineer is an integral part of our client's Technology & Information Services team. This role will be responsible for the implementation, maintenance, support, and decommissioning of physical and virtual server and storage systems, ensuring that these platforms are consistently configured, secure, and reliable across the firm’s global technology platform, while performing routine operational tasks, including system patching, upgrades, backups, and recovery testing, in line with firm policies and change management processes. This role will be located in their Las Vegas office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications:

Other key responsibilities include:

• Troubleshooting complex infrastructure incidents and service requests, working closely with Design and Engineering Team and vendors to drive timely resolution and root cause analysis
• Monitoring the health, performance, and capacity of infrastructure systems, proactively identifying and resolving issues to minimize downtime and service disruption
• Supporting infrastructure lifecycle management, including hardware and software refreshes, migrations, and decommissioning, in accordance with firm standards and project timelines
• Maintaining accurate and up‑to‑date technical documentation, including standard operating procedures, system inventories, configuration records, and topology diagrams
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that we retain

We’d love to hear from you if you:

• Demonstrate good knowledge of ITIL, ITSM, Problem Management, Service Management and Change Management frameworks
• Possess the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems
• Exhibit well-developed and professional interpersonal skills, and the ability to interact effectively with people at all organizational levels.

• VMWare AVI Load Balancer (NSX Load Balancer)
• VMWare vSAN build, configuration and support
• VMWare NSX – Network security and routing
• Core VMWare stack and eco-system
• VMware Cloud Foundation (9.x)
• Dell PowerEdge Server hardware
• Rubrik
• PURE storage

And have:

• ITIL Foundation
• Bachelor's degree or Higher Education Diploma in Information Technology or related field; equivalent work experience can be considered in lieu of Bachelor’s degree
• Microsoft Certification or equivalent experience, preferably
• VMWare Certification (VCP) or equivalent experience, preferably
• A minimum of seven (7) years’ progressive computer systems management and support experience, preferably in a multi-site enterprise-scale environment, such as an international law firm or professional/financial services
• A minimum of five (5) years’ experience of installing and maintaining Windows servers, including operating system installation, configuration, administration, maintenance and troubleshooting
• A minimum of five (5) years’ experience of installing, maintaining, and supporting Enterprise server, storage and backup systems - in particular Dell servers, storage and backup systems; experience of Storage Area Networking, PURE Storage arrays, preferably
• A minimum of five (5) years’ experience with Active Directory in a large multi-site Microsoft environment, including, but not limited to, understanding and supporting directory services, DHCP, DNS, and Group Policies
• A minimum of five (5) years’ experience of installing, maintaining, and supporting high availability systems using VMware
• Experience with VMWare NSX, vSAN and other vSphere supporting technologies
• A minimum of five (5) years’ experience installing, maintaining, and supporting RHEL Linux and Kubernetes based systems

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance:
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Affinity groups, networks, and coalitions for lawyers and staff