Infrastructure Management Technician

Vertiv Group Corporation; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Vertiv is seeking an Infrastructure Management Technician to configure monitoring systems, install and maintain equipment for data center clients. The role requires hands-on networking and infrastructure experience, ability to read diagrams, and strong communication skills.

You will support power and cooling equipment, perform preventive maintenance, and coordinate service calls to ensure reliable operation.

Qualifications

• Bachelor’s degree in electronics, networking and/or information technology or military training preferred.
• 4+ years of hands on networking and infrastructure experience.
• Familiarity with real-time monitoring systems test equipment and fundamentals.
• Ability to read and interpret electrical line diagrams and blueprints.
• Standard computer skills including Microsoft Outlook, Word, and Excel.
• Clear, concise, written, and verbal communication skills.
• Ability to interact comfortably with all levels of internal and external customers.
• Self-motivated and ability manage own schedule.
• Valid driver’s license.

Responsibilities

• Optimizing Performance
• Configuration Management (Planning and Managing Processes)
• Asset Management (Managing Physical Assets)
• Real-time Monitoring and supporting customers on-site and remotely
• Render technical on-site and phone assistance to customers
• Perform general and preventive maintenance on monitoring systems
• Respond to emergency calls and strive for first time fixes
• Provide accurate reporting of time cards and expenses
• Adhere to safety standards and PPE requirements
• Report accidents within 24 hours

Skills

Networking

Infrastructure

Reading diagrams

MS Office

Education

Bachelors in electronics / IT

Tools

Real-time monitoring equipment

Job description

POSITION SUMMARY

The Infrastructure Management Technician will configure monitoring systems to support our growing critical infrastructure and data center clients. They will perform installation, preventive maintenance, scheduling service for monitoring systems that support our power and cooling equipment.

RESPONSIBILITIES

• Optimizing Performance
• Configuration Management (Planning and Managing Processes)
• Asset Management (Managing Physical Assets)
• Real-time Monitoring
  • Real Time Monitoring products include SiteScan, Alber Battery Monitors, Nform, Communication Cards, Rack Monitoring Solutions and Remote Monitoring offerings. The IMT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.
• Render technical on-site and phone assistance to customers.
• Perform general and preventive maintenance on monitoring systems.
• Respond to emergency calls at customers request.
• Strive to provide all customers a 'first time fix' for their equipment.
• Provide accurate and timely communication to internal and external customers.
• Keep current on safety field change notices and service tips.
• Provide accurate and timely reporting of time cards, expense reports, etc.
• Keep current on safety bulletins, safety field change notices, field change notices and service tips.
• Abide by CoHE (Control of Hazardous Energy) standards.
• Adhere to work hours policy guidelines – “14 hours rule”.
• Must wear appropriate PPE (personal protective equipment) as per company guidelines and accordance with job duties.
• Report all work related accidents or injuries within 24 hours to the appropriate personnel.

QUALIFICATIONS

• Bachelor’s degree in electronics, networking and/or information technology or military training preferred.
• 4+ years of hands on networking and infrastructure experience.
• Familiarity with real-time monitoring systems test equipment and fundamentals.
• Ability to read and interpret electrical line diagrams and blueprints.
• Ability to evaluate the operating conditions of equipment.
• Standard computer skills including Microsoft Outlook, Word, and Excel.
• Clear, concise, written, and verbal communication skills.
• Ability to interact comfortably with all levels of internal and external customers.
• Self-motivated and ability manage own schedule.
• Timecards, expense reports, mileage reports, ticket closure, forms and more.
• Valid driver’s license.
• Must be at least 18 years old

PHYSICAL & ENVIRONMENTAL DEMANDS

• While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds

Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

TIME TRAVEL REQUIRED

• 25%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS

Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].