Infrastructure Engineering Senior Advisor- Hybrid

Cigna Health and Life Insurance Company; Morris Plains (NJ); Hybrid; USD 139,000 - 206,000; Full time

Benefits offered by this job

Annual bonus plan eligibility

Comprehensive benefits

Job summary

The Cigna Group in Morris Plains, NJ seeks an Infrastructure Engineering Senior Advisor to support systems engineering lifecycle activities for large hybrid Splunk and Cribl deployments. Responsibilities include requirements gathering, design, testing, implementation, operations, and documentation.

Responsibilities cover troubleshooting, project work for improvements, mentoring staff, and partnering with product leadership to execute initiatives on a hybrid schedule.

Qualifications

• Master’s degree in Computer Science, Information Technology or related field plus 3 years in call center production support in PBM domain; Bachelor’s with 5+ years accepted.
• Experience with large-scale Splunk environments including Cloud/Enterprise deployment and data onboarding.
• Familiarity with Cribl Stream/Cribl Edge and telemetry management.
• Proficiency in IaC and AWS security best practices.

Responsibilities

• Lead troubleshooting and root-cause analysis across enterprise logging.
• Drive continuous improvement of products, services, and governance.
• Mentor customers and staff requiring technical guidance.
• Collaborate with Agile Program and Product Management to plan and execute large initiatives.
• Work in a hybrid schedule.

Skills

Splunk

Cribl

SPL

HEC

IaC automation

AWS

Python

Bash

CI/CD

Jenkins

GitLab CI

Terraform

Ansible

Puppet

Chef

Education

Master’s degree in Computer Science, Information Technology or related field

Bachelor’s degree with 5 years of experience

Tools

AWS CloudFormation

Terraform

Ansible

Puppet

Chef

Jenkins

GitLab CI

Job description

Cigna-Evernorth Services Inc. seeks an Infrastructure Engineering Senior Advisor for the Morris Plains, NJ location to support systems engineering lifecycle activities for large hybrid Splunk and Cribl deployments, including requirements gathering, design, testing, implementation, operations, and documentation.

Responsibilities

• Lead troubleshooting efforts and identify root cause of problems across the enterprise logging environment.
• Work on and lead projects that drive continuous improvement, enhancements of products, services offerings, and governance.
• Coach and mentor customers and staff that may need technical assistance or guidance.
• Partner with Agile Program and Product Management leads to develop, plan, and execute large initiatives.
• Hybrid work schedule.

Qualifications

• Master’s degree in Computer Science, Information Technology or related field and 3 years of experience in any call center production support role in the pharmacy benefit management domain. Will accept a Bachelor’s degree and 5 years of experience.
• Must have experience with: supporting, operating, and managing large-scale Splunk environments;
• Splunk Cloud and Enterprise deployment, configuration, and administration;
• Splunk architecture including indexing, search head clustering, and data onboarding;
• SPL (Search Processing Language); query optimization; data onboarding using Universal Forwarders;
• HTTP Event Collector (HEC); leading troubleshooting efforts; implementing performance improvements; supporting enterprise-level monitoring solutions;
• Load-balancing data ingestion using TCP/UDP protocols; leveraging native Splunk load-balancing capabilities for optimized performance and scalability;
• Configuring, deploying, and maintaining Cribl Stream and Cribl Edge; Cribl log management and data routing;
• Syslog; Splunk UF/HEC; enterprise-scale telemetry management and data normalization;
• Designing and implementing Cribl Packs for efficient data parsing and advanced data transformation;
• Infrastructure as Code (IaC) automation and configuration tools including AWS CloudFormation, Terraform, and Ansible; AWS security best practices including IAM policies, encryption methods, and compliance standards;
• Network Protocols including TCP/IP, DNS, DHCP, VLANs, and VPNs; Routers, switches, firewalls, load balancers, and wireless access points;
• Firewalls, IDS/IPS, NAC, and network segmentation; TCP/UDP Port configuration and performance tuning;
• Linux operating systems including RHEL, CentOS, Ubuntu, and Debian;
• Command-line and shell scripting with Bash and Python;
• Configuration management tools including Puppet and Chef;
• CI/CD pipelines and tools including Jenkins and GitLab CI; and
• Amazon Web Services (“AWS”) including EC2, Lambda, ECS, EKS, S3, and Control Tower.

Salary and Benefits

Salary Range: $138,902-$205,800

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 123,500 - 205,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.