Infrastructure Engineer - Remote

Sentara; Reedtown (VA); Remote; USD 69,000 - 117,000; Full time

Job summary

A healthcare organization in Reedtown, Virginia is seeking a customer support engineer to drive resolution of complex Azure support problems and support key customer projects. The ideal candidate will have over 4 years of IT experience and cloud experience. This role offers a competitive salary range and comprehensive benefits package.

Benefits

Medical, Dental, Vision plans

Tuition Assistance – $5,250 / year

401k / 403B with Employer Match

Qualifications

• 3+ years of relevant experience with a Bachelor’s degree.
• 5+ years of relevant experience without a Bachelor’s degree.
• 4+ years of experience in software industry.
• 4 years of demonstrated IT experience supporting critical applications.

Responsibilities

• Drive resolution of complex critical problems for customers.
• Act as the voice of the customer within Azure.

Skills

Azure

Cloud technologies

PowerShell

Python

C#

Education

Bachelor’s degree

Job description

Overview

You are the primary support and engineering contact accountable for the customer’s Azure support experience driving resolution of complex critical problems and supporting key customer projects on Azure. You will also act as the voice of the customer within Azure to escalate problems and to drive prioritization of platform / support improvement needs for customers.

Responsibilities

Note: The role responsibilities are described in the Overview above. (No additional responsibilities provided in the original text.)

Education

• 3+ years of relevant experience with a Bachelor’s degree
• 5+ years of relevant experience without a Bachelor’s degree

Certification / Licensure

• No specific certification or licensure requirements

Experience

• Required to have 4+ years of experience in software industry
• Required to have 4 years of demonstrated IT experience supporting and troubleshooting enterprise-level, mission-critical applications resolving complex issues / situations, and driving technical resolution across cross-functional organizations
• Required to have at least 2 years of cloud experience.
• IT Server Management experience

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,867.20 - $116,438.40. Additional compensation may be available for this role such as shift differentials, standby / on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Keywords

Keywords : Azure, Cloud technologies, Core IaaS : Compute, Storage, Networking, High Availability, Logic and Function Applications, Monitor, PowerShell, Python, C#, Open Source

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is $69,867.20-$116,438.40. Additional compensation may be available for this role such as shift differentials, standby / on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits : Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k / 403B with Employer Match
• Tuition Assistance – $5,250 / year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

About the Employer

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Diversity & Equal Opportunity

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

Remote Work Eligibility

For positions that are available as remote work, Sentara Health employs associates in the following states :

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.