Infrastructure Engineer | Level I

Dahl Consulting; Hartford (CT); Sur place; USD 55 000 - 69 000; Temps partiel

Résumé du poste

Dahl Consulting in Hartford, CT is seeking an Infrastructure Engineer I to support a large insurance and financial services client. The role focuses on maintaining reliable infrastructure environments, enhancing automation, and monitoring, including MFT and SFTP.

The ideal candidate will have hands-on experience with servers, virtualization, networking, system administration, and enterprise file transfer technologies, and will provide excellent customer service while collaborating with technical

Qualifications

• Experience installing, configuring, maintaining, and troubleshooting enterprise infrastructure systems.
• Experience supporting Windows and/or UNIX environments.
• Knowledge of server, virtual machine, networking, storage, and firewall technologies.
• Experience with infrastructure monitoring, automation, or configuration management.
• Understanding of change management, incident response, and system testing practices.
• Ability to create and maintain clear technical documentation and support procedures.
• Strong communication, collaboration, troubleshooting, and customer service skills.

Responsabilités

• Design and implement monitoring, automation, configuration management, and reporting solutions to support highly automated environments, including Managed File Transfer (MFT) and SFTP.
• Install, configure, manage, and maintain servers, virtual machines, networking components, storage devices, and firewalls.
• Support technologies such as VMware, Progress, Connect:Direct, Windows, UNIX, and Check Point.
• Follow established change management, incident response, and testing processes when making changes to systems and software.
• Anticipate, identify, troubleshoot, and resolve infrastructure and software issues.
• Document and resolve customer incidents, problems, and service requests in a timely manner.

Connaissances

Server infrastructure

Networking

Virtualization

System administration

Automation tools

Monitoring

Troubleshooting

Customer service

Formation

Bachelor's degree in a related field

Outils

VMware

Progress

Connect:Direct

Windows

UNIX

Check Point

Description du poste

Infrastructure Engineer | Level I

Location: Hartford, CT

Job Type: Contract (6 Months)

Compensation: $40-50 per hour

W2

Industry: Insurance & Financial Services

About the Role

We are seeking an Infrastructure Engineer I to support our client, a large organization in the insurance and financial services industry. This role will focus on maintaining reliable infrastructure environments, improving automation and monitoring, supporting managed file transfer technologies, and resolving technical issues. The ideal candidate has hands‑on experience with server infrastructure, networking, virtualization, system administration, and enterprise file transfer technologies, along with strong troubleshooting and customer service skills.

Job Description

• Design and implement monitoring, automation, configuration management, and reporting solutions to support highly automated environments, including Managed File Transfer (MFT) and SFTP.
• Install, configure, manage, and maintain servers, virtual machines, networking components, storage devices, and firewalls.
• Support technologies such as VMware, Progress, Connect:Direct, Windows, UNIX, and Check Point.
• Follow established change management, incident response, and testing processes when making changes to systems and software.
• Anticipate, identify, troubleshoot, and resolve infrastructure and software issues.
• Document and resolve customer incidents, problems, and service requests in a timely manner.
• Perform routine system maintenance, including operating system and application patching, application updates, generic ID maintenance, and performance monitoring.
• Develop and maintain technical documentation for new and existing systems.
• Provide excellent customer service by understanding customer needs and communicating effectively with technical and non-technical stakeholders.
• Mentor junior team members and provide technical guidance when needed.
• Develop and implement project plans, risk assessments, and contingency plans, including disaster recovery and business continuity planning and testing.
• Define and document infrastructure best practices and support procedures.
• Provide after-hours support for infrastructure-related emergencies and occasional weekend maintenance.
• Assist with hardware and software vendor evaluations, recommendations, and negotiations.
• Support internal and external audits by providing requested documentation and evidence.
• Collaborate with staff on technical infrastructure matters as needed.

Qualifications

Required

• Experience installing, configuring, maintaining, and troubleshooting enterprise infrastructure systems.
• Experience supporting Windows and/or UNIX environments.
• Knowledge of server, virtual machine, networking, storage, and firewall technologies.
• Experience with infrastructure monitoring, automation, or configuration management.
• Understanding of change management, incident response, and system testing practices.
• Experience troubleshooting and resolving technical incidents and service requests.
• Experience performing operating system and application maintenance, patching, and updates.
• Ability to create and maintain clear technical documentation and support procedures.
• Strong communication, collaboration, troubleshooting, and customer service skills.
• Ability to provide after-hours support for infrastructure emergencies and occasional weekend maintenance.

Preferred

• Experience with Managed File Transfer (MFT) and SFTP environments.
• Experience with VMware.
• Experience with Progress technologies.
• Experience with Connect:Direct.
• Experience with Check Point technologies.
• Experience supporting disaster recovery and business continuity planning or testing.
• Experience assisting with technical risk assessments and project planning.Experience supporting internal or external technology audits.
• Experience evaluating infrastructure hardware or software vendors.
• Previous experience mentoring or providing technical guidance to junior team members.

Benefits

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/

Equal Opportunity Statement

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply.

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