Infrastructure Engineer III - Site Reliability

JPMorgan Chase & Co.; Plano (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, TX is seeking an Infrastructure Engineer III to support data and systems at scale. You will apply technical knowledge across infrastructure disciplines, collaborate with cross-functional teams, and help monitor and optimize applications.

Ideal candidates have 3+ years in infrastructure support, strong scripting (Python), and cloud experience across public/private clouds, plus exposure to IaC (Terraform) and automation.

Qualifications

• Obtain 3 plus years of experience working on support of products / infrastructure.
• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.
• Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
• Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams.
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds.
• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge.
• Knowledge and hands on experience with tools like (Jira, Confluence, ServiceNow, Netcool)

Responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Accountable for making significant decisions for a project consisting of multiple technologies and applications
• Adds to team culture of diversity, equity, inclusion, and respect

Skills

Infrastructure engineering

Python scripting

Cloud technologies

Communication skills

Automation

Jira

Confluence

ServiceNow

Netcool

Terraform

GitHub

CI/CD

Tools

Jira

Confluence

ServiceNow

Netcool

Terraform

GitHub

Job description

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the CTC, youutilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Accountable for making significant decisions for a project consisting of multiple technologies and applications
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Obtain 3 plus years of experience working on support of products / infrastructure
• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
• Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
• Knowledge and hands on experience with tools like (Jira, Confluence, ServiceNow, Netcool)

Preferred qualifications, capabilities, and skills

• Hands on experience with AWS / Azure / GCP or other cloud environments
• Hands on experience with Terraform or other infrastructure as code technologies
• Hands on experience with CI/CD pipelines
• Hands on experience with Github and code reviews
• Hands on experience with DevOps using Python, scripting for automation
• Knowledge of Observability tools like (Grafana, Dynatrace, Apica, Splunk, etc)
• Cloud certifications on AWS / Azure / GCP
• Knowledge of Site Reliability Engineering best practices