Infrastructure Engineer II

Topgolf; Dallas (TX); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Free meals

Health & dental plan

401(k) match

Well-being platform

Job summary

Topgolf is seeking an Engineer II to translate business needs into reliable technology solutions and oversee live production environments in Dallas, TX. You will support core network infrastructure, automate tasks, and contribute to continuous improvements while mentoring teammates.

This role emphasizes moderate to complex work with limited guidance and a focus on quality, testing, and incident resolution to deliver exceptional guest experiences across our venues.

Qualifications

• Bachelor’s Degree or equivalent experience in Computer Science or related field is required.

Responsibilities

• Support and maintain core network infrastructure including routers, switches, firewalls and wireless environments (75% of time)
• Self-direct through day-to-day functional processes with an eye towards continuous improvement and innovation (10% of time)
• Maintain high awareness of quality and performance, addressing failures as necessary, with a priority focus on live production environments (10% of time)
• Advise and mentor teammates while continuing to learn, grow, and move up our Career Map, regularly finding ways to add value to our team and business (5% of time)

Skills

Networking route/switch configuration

Programming and scripting for automate

TCP/IP, DNS, DHCP, ARP, STP, IGMP, BGP

WIFI configuration and troubleshooting

Written and verbal communication

Analytical thinking and problem Solvin

Time management

Education

Bachelor’s Degree or equivalent experience in Computer Science or related field

Tools

Cisco Meraki

Job description

The purpose of the Engineer II role is delivery of technology products that enable extraordinary experiences. They do so by transforming business needs into technology solutions, testing, addressing any failures, and implementing quality products. This role is expected to undertake moderate to complex work, with limited direct guidance.

Job Responsibilities

• Support and maintain core network infrastructure including routers, switches, firewalls and wireless environments (75% of time)
• Self-direct through day-to-day functional processes with an eye towards continuous improvement and innovation (10% of time)
• Maintain high awareness of quality and performance, addressing failures as necessary, with a priority focus on live production environments (10% of time)
• Advise and mentor teammates while continuing to learn, grow, and move up our Career Map, regularly finding ways to add value to our team and business (5% of time)

Critical Skills & Experience Requirements

• Networking route/switch configuration
• Programming and scripting for automation
• TCIP/IP, DNS, DHCP, ARP, STP, IGMP, BGP, OSPF
• WIFI configuration and troubleshooting
• Developed written and verbal communication skills
• Analytical thinking and problem solving
• Time management skills
• Bachelor’s Degree or equivalent experience in Computer Science or related field (Required)
• Relevant networking certifications: Cisco, Meraki (Preferred)
• 5+ Years of relevant enterprise experience with networking hardware (Required)
• 4+ Years of networking experience in VMware, Windows, and Linux environments (Required)

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.