Job Summary
As the largest online distributor of restaurant supplies and equipment, WebstaurantStore offers a catalog of more than 430,000 products supported by fast, reliable shipping. Nearly all our technological design, development, and system management are handled in-house, allowing us to build custom, innovative solutions in a rapidly evolving e-commerce landscape.
Infrastructure Engineer with a primary focus on enterprise storage, backup, and data protection to support our on-premises infrastructure.
This role does not focus on cloud administration.
Responsibilities
- Administer and optimize on-premises storage environments, including storage arrays, replication, snapshot management, deduplication, retention policies, and recovery workflows.
- Engineer, design, and support centralized enterprise storage solutions, including Dell EMC SAN (PowerStore & PowerMax) and AIStor object storage platforms.
- Manage backup and disaster recovery processes using platforms such as Commvault and Dell Data Domain, including policy configuration, backup validation, offsite replication, failover testing, and recovery readiness.
- Own performance tuning across storage arrays and local server storage.
- Proactively identify bottlenecks, capacity constraints, and performance risks using monitoring and observability tools such as Prometheus and Grafana.
- Investigate storage and infrastructure issues end to end, perform root cause analysis, and determine the most appropriate corrective solution.
- Manage physical and virtual infrastructure and support partner teams including DBRE, Security, SRE, Media, and Automated Warehouses.
- Support lifecycle management across storage and supporting infrastructure, including provisioning, patching, upgrades, migrations, hardware refreshes, and decommissioning.
- Perform hardware diagnostic sand work with hardware vendors to resolve performance issues.
- Support Windows Server, Linux, and VMware environments connected to enterprise storage platforms, including VMware vSphere/ESXi and vCenter HA.
- Contribute to infrastructure projects such as storage rollouts, data migrations, hardware modernization efforts, and resiliency improvements.
- Collaborate with internal stakeholders to solve complex infrastructure problems, recommend improvements, and strengthen long-term system health.