Infrastructure Engineer 2

Madison Area Technical College; Madison (WI); Hybrid; USD 78,000 - 97,000; Full time

Job summary

Madison College seeks an Infrastructure Engineer 2 to join our Server Infrastructure team within Technology Services. This position administers and optimizes the college’s enterprise server, storage, virtualization, and hybrid-cloud infrastructure to ensure reliability, performance, and availability across academic, administrative, and public safety operations.

The role requires strong technical expertise, proactive problem solving, and collaboration with stakeholders.

Qualifications

• Associate's degree (or equivalent relevant work experience or certifications).
• 2+ years of relevant, professional, progressive work experience.

Responsibilities

• Manage and maintain enterprise server, storage, virtualization, and hybrid-cloud infrastructure, including lifecycle management, capacity planning, patching, upgrades, and performance optimization to ensure secure, reliable, and scalable technology services.
• Administer and support core infrastructure services and ancillary applications, including authentication and directory services, while coordinating with vendors and support partners to resolve issues and maintain service continuity.
• Support infrastructure projects, including system implementations, upgrades, migrations, and application deployments, while collaborating with cross-functional teams to ensure alignment with institutional requirements and technology standards.
• Provide technical expertise and consultation to stakeholders and staff, serving as a resource for infrastructure planning, system capabilities, technology recommendations, and operational improvements.
• Research, evaluate, and recommend emerging technologies and infrastructure improvements that enhance operational efficiency, security, reliability, and alignment with institutional goals.

Skills

Server OS

Virtualization

Storage systems

Hybrid-cloud services

Directory services

Cybersecurity

Identity management

Policy enforcement

Troubleshooting

Root-cause analysis

Education

Associate's degree

Job description

Current Madison College employees must apply to the internal career site by logging into WorkdayJob Posting Date:November 9, 2026Application Deadline:Salary Information:$77,655 - $97,069(This is a W-2 employee position, not a contract or consulting role). For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.Department:Enterprise Infrastructure ManagerJob Description:Madison College is seeking an Infrastructure Engineer 2 to join our Server Infrastructure team within Technology Services. This position is responsible for the administration, maintenance, optimization, and of the college’s enterprise server, storage, virtualization, and hybrid-cloud infrastructure to ensure the reliability, performance, and availability of critical technology systems that support academic, administrative, and public safety operations.Success in this role requires strong technical expertise, sound judgment, and a proactive approach to maintaining and improving technology services that align with institutional goals and operational needs.This position contributes to institutional objectives by ensuring a stable, adaptable and secure technology environment that supports academic and administrative operations.Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions.REQUIRED DOCUMENTS (2)1. Cover letter2. ResumeFailure to include these documents with your application submission will render your application ineligible.This position will be opened until filled, with a first review date of Nov. 29, 2026 , at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.This is a full-time, exempt, year-round position based at Madison College's Truax Campus in Madison, Wisconsin. The current work arrangement is a hybrid schedule of some onsite work and some remote. Remote work subject to change per college policy. Candidates must reside within, or be willing to relocate to, a reasonable commuting distance of the Madison College district to support onsite responsibilities as needed. Relocation reimbursement is not provided for this position.Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS). Newly hired staff serve a one-year introductory period.Duties/Responsibilities:Manage and maintain enterprise server, storage, virtualization, and hybrid-cloud infrastructure, including lifecycle management, capacity planning, patching, upgrades, and performance optimization to ensure secure, reliable, and scalable technology servicesAdminister and support core infrastructure services and ancillary applications, including authentication and directory services, while coordinating with vendors and support partners to resolve issues and maintain service continuity.Support infrastructure projects, including system implementations, upgrades, migrations, and application deployments, while collaborating with cross-functional teams to ensure alignment with institutional requirements and technology standards.Provide technical expertise and consultation to stakeholders and staff, serving as a resource for infrastructure planning, system capabilities, technology recommendations, and operational improvementsResearch, evaluate, and recommend emerging technologies and infrastructure improvements that enhance operational efficiency, security, reliability, and alignment with institutional goals.Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential.Adheres to college policies, directives and work rules while maintaining a commitment to the college’s mission, vision and values.Knowledge, Skills & Abilities:Knowledge of enterprise infrastructure technologies, including server operating systems, virtualization platforms, storage systems, hybrid-cloud services, directory services, and core infrastructure services required to support secure, reliable, and scalable technology operations.Knowledge of cybersecurity, identity management, and compliance best practices, including authentication services, certificate lifecycle management, and policy enforcement.Skill in troubleshooting and resolving complex infrastructure and application issues using system monitoring tools, performance metrics, logging platforms, and root-cause analysis techniques to restore service and prevent recurring incidents.Skill in managing infrastructure lifecycles, including system deployment, upgrades, patching, migrations, capacity planning, asset management and performance optimization to ensure operational stability and long-term sustainability.Skill in collaborating and communicating effectively with stakeholders, vendors, and technical teams, including the ability to document processes, lead technical initiatives, provide subject manager expertise and support to ensure technology solutions align with business needs and operational goals.Ability to assess technical requirements, evaluate risks, and implement infrastructure solutions that support business continuity, disaster recovery objectives, operational efficiency, and evolving organizational needs.Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.Minimum Qualifications:Associate's degree (or equivalent relevant work experience or certifications)2 + years of relevant, professional, progressive work experience Madison College does not offer visa sponsorship. Due to non-participation in the E-Verify program, we are also unable to consider candidates on OPT/CPT.If you are experiencing application issues, please contact us at the Talent Acquisition email [e-mail] or HR hotline [phone].To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at [phone] or [phone] Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college’s nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 [phone]