Infrastructure Engineer

Jobot; Virginia Beach (VA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Employer-paid health insurance

401(k) with 4% company contribution

Paid time off

Modern enterprise technologies

Autonomy and ownership

Mentor junior engineers

Career growth in MSP

Job summary

Jobot is seeking a Senior IT Generalist / Infrastructure Engineer to design, implement, troubleshoot, and support complex IT infrastructures across multiple client environments. This hands-on role serves as a senior escalation point, project lead, and trusted advisor while mentoring junior engineers.

The ideal candidate has 10+ years of hands-on IT infrastructure experience with MSP background, strong networking, Microsoft 365, Azure, VMware ESXi/Hyper-V, and security skills.

Qualifications

• 10+ years of hands-on IT infrastructure experience.
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Responsibilities

• Design, configure, and troubleshoot complex network infrastructures
• Serve as the senior escalation point for networking, server, virtualization, cloud, and security issues
• Lead infrastructure deployments, upgrades, migrations, and lifecycle projects
• Administer Microsoft 365, Azure, Entra ID, Exchange Online, SharePoint, Teams, and Intune
• Deploy and support VMware ESXi and Microsoft Hyper-V environments
• Implement backup, disaster recovery, and business continuity solutions
• Configure enterprise networking including VLANs, routing, VPNs, firewalls, ACLs, segmentation, and wireless infrastructure
• Deploy and support physical security and access control systems
• Administer Avaya cloud and on-prem telephony environments
• Mentor Tier I and Tier II engineers
• Create clear technical documentation and communicate effectively with clients
• Participate in infrastructure planning and continuous improvement initiatives

Skills

Networking

Microsoft 365

Azure

VMware ESXi

Hyper-V

Troubleshooting

Project leadership

Customer communication

Mentoring

Escalation handling

Education

Microsoft Azure Solutions Architect Expert

Microsoft 365 Administrator Expert

Cisco CCNA

Tools

Microsoft 365 Admin Console

Azure Portal

Exchange Online

SharePoint

Teams

Intune

VMware ESXi

Hyper-V

Azure AD

Firewall configuration tools

Job description

Lead Complex Infrastructure. Solve Challenging Problems. Make a Real Impact.

Salary: $80,000 - $90,000 per year

A bit about us:

We are a well-established Managed Services Provider (MSP) supporting commercial and government clients with enterprise-level networking, cloud, cybersecurity, infrastructure, and physical security solutions. Our team is trusted by clients to design, implement, and support complex IT environments that keep their businesses running securely and efficiently.

We're looking for a highly experienced Senior IT Generalist / Infrastructure Engineer who enjoys solving difficult technical challenges, mentoring others, and serving as the highest level of technical escalation for our clients.

Why join us?

• Competitive compensation
• 100% employer-paid Medical, Dental & Vision insurance
• 401(k) with 4% company contribution
• Paid vacation, holidays, and personal time
• Opportunity to work with modern enterprise technologies
• High level of autonomy and technical ownership
• Exposure to a wide variety of client environments
• Opportunity to mentor junior engineers
• Stable, growing MSP environment with long-term career growth opportunities

Job Details

As a Senior IT Generalist, you'll be responsible for designing, implementing, troubleshooting, and supporting complex IT infrastructures across multiple client environments. This is a hands-on technical role where you'll serve as a senior escalation point, project lead, and trusted advisor while helping develop junior engineers.

Responsibilities

• Design, configure, and troubleshoot complex network infrastructures
• Serve as the senior escalation point for networking, server, virtualization, cloud, and security issues
• Lead infrastructure deployments, upgrades, migrations, and lifecycle projects
• Administer Microsoft 365, Azure, Entra ID, Exchange Online, SharePoint, Teams, and Intune
• Deploy and support VMware ESXi and Microsoft Hyper-V environments
• Implement backup, disaster recovery, and business continuity solutions
• Configure enterprise networking including VLANs, routing, VPNs, firewalls, ACLs, segmentation, and wireless infrastructure
• Deploy and support physical security and access control systems
• Administer Avaya cloud and on-prem telephony environments
• Mentor Tier I and Tier II engineers
• Create clear technical documentation and communicate effectively with clients
• Participate in infrastructure planning and continuous improvement initiatives

What We're Looking For

Required Qualifications

• 10+ years of hands-on IT infrastructure experience
• MSP experience strongly preferred
• Expert-level networking experience with Cisco, Meraki, Aruba, Dell, HP ProCurve, Ubiquiti, or similar
• Strong Microsoft 365 administration experience
• Azure infrastructure experience
• VMware ESXi and Hyper-V administration
• Windows Server administration
• Firewall configuration and security best practices
• Backup and disaster recovery planning
• Excellent troubleshooting and root-cause analysis skills
• Outstanding customer communication skills
• Ability to lead projects independently

Preferred Certifications

• Microsoft Azure Solutions Architect Expert
• Microsoft 365 Administrator Expert
• Cisco CCNA (or equivalent)
• Additional Microsoft or security certifications are highly desirable

What Success Looks Like

We're looking for someone who can:

• Solve complex networking and infrastructure issues independently
• Design resilient, secure client environments
• Lead migrations and infrastructure upgrades
• Improve client security posture
• Mentor technical staff
• Deliver an exceptional client experience

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.