Infrastructure Engineer

RXinsider LTD.; Southlake, Northern (TX, KY); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

401(k) with match

HSA contributions

Paid time off

Tuition reimbursement

Adoption assistance

Dependent Care FSA

Counseling services

Breakroom

Job summary

Liberty Software in Southlake, TX is seeking an Infrastructure Engineer to monitor and administer infrastructure components including Windows Server, Hyper-V, SAN storage, networks, and security controls. The role collaborates with Information Security to implement required controls and support teams to resolve outages.

On-site with occasional travel, the position starts with full-time duties. Responsibilities include designing infrastructure solutions, configuring servers and storage, managing

Qualifications

• Bachelor’s degree in CS/Engineering, MIS, or related field preferred.
• Five or more years of Windows Server experience in Enterprise environments.
• Strong experience with Windows Server AD, Hyper-V, iSCSI, MPIO, and SAN storage.
• Experience administering Active Directory in Hybrid Azure AD environments.
• Three or more years with enterprise Hypervisor technologies, preferably Hyper-V.
• Two or more years with public Cloud providers, preferably Microsoft Azure.
• Three or more years with network and firewall technologies, Fortigate FortiOS preferred.
• Experience with SNMP/WMI-based Network Management Systems (SolarWinds NPM/SAM preferred).
• Hands-on experience with storage hardware and SAN/MPIO configurations.

Responsibilities

• Design and document infrastructure solutions to meet business objectives.
• Build and configure servers, storage, and network components.
• Administer Hyper-V failover clusters and VM lifecycles.
• Configure FortiGate firewalls, FortiSwitches, VLANs, VPNs.
• Ensure designs meet Liberty’s Infrastructure Configuration Standards.
• Resolve outages and SLAs in partnership with support teams.
• Manage Azure AD Connect, SAML SSO, and conditional access.
• Provide corporate end-user technical support.
• Administer storage LUNs, volumes, snapshots, and SAN performance.
• Monitor infrastructure health with the Network Management System.
• Ensure backups and DR/BCP readiness for devices.
• Monitor daily infrastructure ticket queues.
• Collaborate with Information Security to enforce controls.
• Create, update, and maintain procedural/KB documentation.
• Participate in IT Infrastructure after-hours on-call rotation.
• Promote adherence to IT and InfoSec policies.
• Occasional off-site travel as needed.

Skills

Windows Server

Hyper-V

Active Directory

Networking

FortiGate FortiOS

Azure

SAN storage

iSCSI

SNMP/WMI

Security & DR/BCP

Education

Bachelor’s degree in CS/Eng/MIS

Tools

SolarWinds NPM/SAM

SNMP/WMI tooling

Job description

Keep critical Infrastructure running! At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring an Infrastructure Engineer who will monitor the health and administration of all Infrastructure components including storage area networks, virtualization, server hardware, operating systems, networking, business applications, and security Infrastructure.

Please Note

• This role is based in our Southlake, TX office
• Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)

What You’ll Do

• Work with the team to design and document infrastructure solutions to meet business objectives
• Build and configure servers, storage, and network components per design
• Administration of Microsoft HyperV failover cluster, VM lifecycle, MPIO paths, iSCSI targets, and performance tuning
• Configure FortiGate 400F firewalls, FortiSwitches, FortiLink, VLANs, segmentation, and VPNs
• Ensure infrastructure solution designs fulfill functional and technical requirements according to Liberty’s Infrastructure Configuration Standards
• Accountable for resolution of outages, service level issues, and other events in partnership with support teams
• Manage Azure AD Connect, SAML SSO, integrations, conditional access, and identity lifecycle
• Provide corporate end user technical support
• Administration of Storage LUNs, volumes, snapshots, replication, and SAN performance
• Monitor Infrastructure system health using Network Management System
• Ensure that all Infrastructure devices are backed up and readily available for recovery per DR/BCP processes
• Monitor daily ticket queue for infrastructure support items
• Works directly with Liberty’s Information Security team to implement, secure, and administers necessary technical Infrastructure controls
• Creating, updating, and maintaining procedural and KB documentation as needed
• Participate on IT Infrastructure after hours on-call rotation
• Promote adherence to IT and InfoSec policies and procedures
• Flexible for occasional off-site travel required

Qualifications

• Bachelor’s degree in Computer Science, Engineering, MIS, or related field preferred
• CompTIA Server+, Network+, MCSA, or similar certification preferred
• Five (5) or more years of progressively responsible and directly related work experience with Windows Server 2012R2 – 2022 Operation Systems
• Strong experience with Windows Server AD, Hyper-V, iSCSI, MPIO, and SAN storage
• Five (5) or more years of Active Directory 2012/2016 administration in an Enterprise environment with preference in a Hybrid Azure AD
• Five (5) or more years of experience with enterprise level Hypervisors technologies, preferably Microsoft Hyper-V
• Two (2) or more years of experience with public Cloud providers, preferably Microsoft Azure
• Three (3) or more years of hands-on network and firewall technologies, preferably Fortigate Firewalls and Fortinet FortiOS routing/switching platforms
• Three (3) or more years of experience working with Network Management Systems using SNMP and/or WMI protocols, Solarwinds NPM and SAM technologies preferred
• Hands-on experience with storage hardware, file systems and protocols, preferably HPE MSA 2000 series running iSCSI protocol
• Hands-on experience with HP Proliant server technologies preferred
• Hands-on experience with automated configuration management or system hardening
• Hands-on experience with automated configuration management or system hardening
• Proven track record of planning, coordinating and executing IT initiatives
• Excellent written and verbal communication, interpersonal, conflict resolution, and customer service skills

Benefits Starting Day One

• 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
• Family coverage available with Liberty contributing 50% of the premium
• Fully vested 401(k) with employer match
• Employer contributions to Health Savings Accounts (HSA)
• Generous paid time off and paid holidays
• Tuition reimbursement and continuing education support
• Adoption expense reimbursement
• Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
• Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
• Fully stocked breakroom