Infrastructure Delivery Program Manager (Boutique Projects)

Amazon Inc.; Herndon (VA); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Restricted stock units (RSUs)

Job summary

Amazon Data Services, Inc. is seeking an experienced Tech Infra Program Manager for the NSID team.

You’ll drive boutique infrastructure programs from concept to deployment across diverse sites, translating ambiguous requests into defined requirements and scalable delivery plans. You will partner with engineering and service teams to forecast demand, shape scope, and manage budgets, schedules, and resources while building governance frameworks and reporting on program health for leadership.

Qualifications

• 3+ years of technical infrastructure management experience.
• 3+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience.
• Experience identifying, mitigating, and managing business risks and tradeoffs.
• 3+ years managing complex, cross-functional infrastructure build programs where strategy and deployment plans were not fully defined, requiring the ability to independently drive clarity, define scope, and deliver outcomes with limited guidance.
• Bachelor's degree in Engineering, Computer Science, or a related technical field (or equivalent technical experience).

Responsibilities

• Elicit, define, and document technical requirements for infrastructure programs often undefined at inception.
• Develop initial demand forecasts and capacity scaling models for emerging programs; refine forecasts as programs mature.
• Lead end-to-end delivery of boutique infrastructure projects from requirements definition through design, procurement, construction, commissioning, and deployment.
• Manage project budgets, schedules, and resource plans for programs with diverse and evolving technical requirements and site conditions.
• Partner with engineering teams to develop tailored infrastructure solutions – working within unique constraints that vary by program, site, and customer need.
• Coordinate cross-program activities to gain cost and execution efficiencies; identify and drive shared solutions and reusable design patterns.
• Build and maintain relationships with internal customers to align infrastructure delivery with evolving demand.
• Convene partners and stakeholders to architect end-to-end process flows, delineate roles and responsibilities, and establish governance frameworks.
• Identify and mitigate risks in environments with limited precedent; develop contingency plans for first-of-kind deployment scenarios.
• Develop scalable mechanisms, standard operating procedures, and process improvements to support rapid portfolio growth and new program onboarding.
• Create data visualization reports and KPIs illustrating program health; escalating issues with clear recommendations to executive leadership.

Skills

Infrastructure management

Data center capacity planning

Cross-functional leadership

Risk management

AWS Infrastructure

Launch readiness frameworks

Stakeholder management

Education

Bachelor's degree in Engineering or Computer Science

Job description

Amazon Data Services, Inc. is seeking an experienced Tech Infra Program Manager for the NSID team.

You’ll drive boutique infrastructure programs from concept to deployment across diverse sites, translating ambiguous requests into defined requirements and scalable delivery plans. You will partner with engineering and service teams to forecast demand, shape scope, and manage budgets, schedules, and resources while building governance frameworks and reporting on program health for leadership.